Recent Posts

We Got You Covered

1/14/2021 (Permalink)

SERVPRO employees getting ready to perform biohazard cleaning. When it comes to commercial and residential cleaning services SERVPRO is a leader in the industry.

First impressions are so important because they last well beyond that moment. It could mean the difference between a good and bad start. Once a first impression is made, if it’s less than great, it can take a long time to change it. As a business owner it’s essential that you know how to create a great first impression. 

We understand that you may be short on time and looking to ease your workload. A clean restaurant creates an inviting atmosphere, reduces  the risk of cross-contamination, and provides safer working conditions for your employees. SERVPRO of Spencer & Iowas Great Lakes will work with your schedule and your individual cleaning needs. We have the right equipment to thoroughly sanitize and degrease high-volume kitchens, as well as keeping all areas of your restaurant looking its best! Whether it’s removing an unpleasant odor, deep cleaning flooring or carpet, degreasing surfaces, or sanitizing high traffic areas, we got you covered! 

With the rise of COVID-19 in our area tensions are high, and now more than ever it’s important to disinfect surfaces to help prevent the spread. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond normal janitorial or carpet cleaning. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of your restaurant. Our team of professionals are trained and experienced in biohazard decontamination.We use EPA-approved products that are NFS certified for direct food contact surface use. Reassure your customers and employees that you are taking the steps needed to keep your business at the highest level of clean. When our logo is on your door, your commitment to clean is clear. 

What sets up apart from other “cleaners”? Our team of professionals use some of the best cleaning products which are exclusive to the SERVPRO brand. Our professional-grade products are formulated to be environmentally friendly, and more importantly safe and effective to use in your business. SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. 

No job is too small or big for our team of experienced professionals. During this unprecedented time we want to remind customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. For more information call 712-262-4379

2020 Yearly Recap

1/13/2021 (Permalink)

SERVPRO of Spencer & Iowa Great Lakes 2020 Little League team. SERVPRO of Spencer & Iowa Great Lakes is proud to sponsor youth activities in the community.

There’s no doubt that 2020 brought a year of challenges and change, trials and tribulations. And for far too many a time of grief and sorrow. A year that has taught us that the only thing you can really plan for is the unexpected and the need for agility and resilience. In March there were ripples that turned into a tsunami of change. Watching the community come together to ensure that we have done our best to keep citizens safe, connected, and well has been humbling. The tragic reality of the pandemic will eventually end, and we will get through it. We must endure. With that said, we would like to take a moment to reflect on the opportunities that we were still able to help with in the community during these difficult times.

It’s become clear that the COVID-19 pandemic isn’t going away any time soon. We are thankful that local youth were still given the chance to participate in several sporting activities. Changing some rules and guidelines allowed them to be active and play together. SERVPRO of Spencer & Iowa Great Lakes is a proud supporter of youth baseball and soccer. In July of this year our Little League team won the season championship! Way to go boys! While they were unable to play, we also sponsored an Okoboji little league team. We hope to see you this spring. I was personally able to watch the U10 SERVPRO soccer team each Saturday morning play their hearts out. Your hard work and determination did not go unnoticed!

As a sponsor of the Spencer Tailtwisters and the Spencer Tigers each fall we take off the green and orange to throw on our purple and gold and cheer on the football team! This fall make sure you stop by our table at halftime to pick up some SERVPRO gear! 

While our marketing staff was working from the office most of the spring and summer they brainstormed ways to give back to the men and women who keep our communities safe. We had the opportunity of cleaning and sanitizing vehicles for the Iowa State Patrol District 6 team, Arnolds Park Police Department, Okoboji Police Department, Spencer Police Department, and the Clay County Sheriff Department. Thank you for all you do! 

In late August and early September we are able to “drag” the boss and our marketing team away from their desks for a Friday of fun in the sun while participating in the 2020 Great Okoboji Lakes Finale Golf Tournament held at Okoboji View Golf Course, and the 39th Annual Spencer Chamber Golf Fundraiser held at the Spencer Golf & Country Club. We are already counting down the days till next year’s events. 

This past year has shown us more than ever that our communities are littered with more heroes than we imagined. From local departments who respond at a moments notice when a disaster strikes at your home or business. The local law enforcement agencies keeping our communities safe from harm. The local EMS crews who work countless hours saving those in need. We owe these men and women a debt of gratitude for their service and sacrifice. What better way to pay that debt than to offer them a day of fun on us. With that in mind SERVPRO of Spencer & Iowa Great Lakes created a First Responder Golf Outing. With the help of our sponsors we were able to invite 17 teams from the area and provide them with a fun filled day of golf, food, and fun! Each team that participated was awarded with cash and gift prizes going back to their departments. We are looking forward to hosting this event for years to come and we can’t thank you enough for all your support! 

With October being Fire Prevention Month, we put together a gift pack that consisted of a dual sensor smoke alarm and a fire extinguisher. Almost two-thirds of home fire deaths resulted from fires in properties without working smoke alarms. Each year we are happy to help out a family in need. If you haven’t already, make sure to find us on Facebook to participate in future drawings. 

As 2020 was coming to an end we wanted to do our part in making sure that every child is able to have a happy birthday and a present to make them smile on their special day. We were honored to donate to the Upper Des Moines Opportunity Kids Birthday Room. Thank you to the staff that helped us make this happen! 

As we head into 2021 we want to thank all of our customers for letting us help you with all of your fire, water, mold, sewer backup, COVID sanitation, and commercial needs. We hope to provide you with the best experience possible. Cheers to health, happiness, and prosperity in 2021 from all of your friends at SERVPRO of Spencer & Iowa Great Lakes.

Importance of Smoke Detectors in Your Home

1/13/2021 (Permalink)

Dual sensor alarm and fire extinguisher. October is Fire Prevention Month, each year SERVPRO of Spencer & Iowa Great Lakes gives away a fire prevention gift pack to a family in need.

According to the National Fire Protection Association, 50% of all fatal home fires occur while people are sleeping. Firefighters in the US respond to a fire every 24 seconds. That is why smoke detectors are so essential. For many families smoke alarms are all that stand between their home and escaping a fire. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries

Having smoke detectors placed in various locations around your home allows for fast and effective detection. The siren will warn you day or night, that there is a potential fire, allowing you to quickly check the nature of the problem and hopefully prevent any damage. When placed in the right location, the smoke alarm can also help firefighters quickly locate the fire in the home.

Since smoke rises, smoke detectors are always placed on the ceiling for ideal detection. The most common types of smoke detectors to choose from are photoelectric and ionization. It’s recommended that there are smoke detectors on each floor of your home, including the attic and basement. If doors to rooms are closed often, it is best to have one installed in those rooms.

To ensure that your smoke alarms are working properly it’s important to perform regular testing and cleaning. Test each alarm once every month. Alarms should be vacuumed at least once every six months to remove any dust and or cobweb buildup. If your alarm requires a battery be sure to replace it once a year. Most detectors will have a replace-by date. If it does not, it’s important to replace it once every ten years.

If your home has suffered damage after a fire contact SERVPRO of Spencer & Iowa Great Lakes. We are dedicated to responding as quickly as possible when you need help. A fast response helps lessen the damage, limits the secondary damage, and reduces cost. We have advanced training in restoration techniques, and the experience and specialized equipment to quickly restore your property.

How to Prevent Your Pipes From Freezing

1/11/2021 (Permalink)

Water that is starting to freeze after a water pipe burst in a condo. Freezing water on the side of a condo after a water pipe burst. Call SERVPRO of Spencer & Iowa Great Lakes for help with any water emergency.

Winter temperatures are here, along with the risk of frozen pipes. Northwest Iowa winters can be harsh on your household plumbing. As soon as the leaves begin to fall you should start protecting your home from the cold temperatures. Follow these important steps to help prevent expensive problems later on. 

*Disconnect your garden hose. This will help outside faucets and pipes from freezing, leaking or breaking. 

*Close outside crawl spaces and doors to prevent cold air from seeping inside.

*Repair any broken windows, and seal all cracks in the walls.

*Wrap all water lines and meters in commercial insulation. 

*Locate your shut-off valves and make sure that they are working properly. 

*If you are going away, keep your thermostat at a minimum of 55 degrees fahrenheit.  Have someone periodically checking on your home to ensure damage doesn’t go un-noticed.

*If you are planning on turning off your heat make sure to drain all the water from your pipes, toilets, and water heater. It may be beneficial to use antifreeze in your drains as well. Turn off the power source to the water heater. If your heater operates off of gas, turn the heater on “pilot.”

*Keep garage doors closed. A door accidentally left open leaves any water supply lines vulnerable to freezing temperatures.

*Open cabinets to keep warm air circulating around the plumbing. 

*Let faucets drip, especially during bitter weather. 

*Open interior doors to keep your home at a consistent temperature. 

If a pipe does break make sure to turn off the main water. Open your faucets to release some of the pressure. Clean up any standing water, and call SERVPRO of Spencer & Iowa Great Lakes to prevent further damage to your home. Our team of professionals are available for 24-hour emergency service. 

Law Enforcement Appreciation

1/8/2021 (Permalink)

A pair of law enforcement officers standing in the road during a fire. To our local law enforcement officers, THANK YOU!

As marketing reps for SERVPRO we get the opportunity to work with people from all walks of life from home owners to business owners, hospitals to auto shops, and even our first responders.  

This past year has given us the opportunity to really get to know some of our local first responders especially our local law enforcement officers, thankfully not because we were being pulled over!  Once coronavirus caused the shutdown of businesses and put everyone on edge, SERVPRO responded by helping our local law enforcement sanitize their vehicles to help ensure their safety while they work to protect us.  

Later in the year we hosted the first of hopefully many First Responder Appreciation Golf Events.  SERVPRO of Spencer & Iowa Great Lakes marketing reps helped raise funds and find prizes to give back to their local departments.  

With National Law Enforcement Appreciation Day right around the corner we want to extend another Thank You!  We appreciate everything you do to keep our communities safe and putting your lives on the line each and every day.  

You Got Water - We Got You

1/3/2021 (Permalink)

Refrigerator in a newly remodeled kitchen. A water line leak can cause major damage to your home. Call the professionals at SERVPRO of Spencer & Iowa Great Lakes for all your water emergencies.

Most refrigerators are equipped with ice makers, and as homeowners, we have become accustomed to the convenience of ice available all the time. Ice makers can develop leaks that may cause damage to your home. Inspect your refrigerator for signs of leaking water under or around the base. The longer the leak has been dripping, the larger the accumulation of water will be. In cases where a drip has continued for long periods of time, you may notice damage to your baseboard. This could  result in water line stains, chipped paint, mold or mildew, and swelling of the baseboards. Be sure to check the wall space behind your refrigerator for signs of water damage. 

If you ever notice suddenly smaller ice cubes or ice spilling out of a full bin check your refrigerator for a malfunctioning water valve. The valve has a screen that will filter out minerals and sediments from the water supply to the ice maker. With time these screens can become blocked and prevent water from traveling freely through the line. This can result in a slow leak. Other causes for leaking ice makers include fittings for the water line, compression couplings or solenoid coil windings. Be sure to inspect your basement ceiling for any water damage that may have occurred from a slow leak in your water line. 

If you notice any signs of a leaking ice maker be sure to contact a plumber asap before the problem causes extensive damage to your home. When it comes to a water emergency, you need us fast! SERVPRO offers 24-hour emergency service. We will work with your insurance company to provide a stress free claims process, and get your home back to preloss condition in no time! 

Prepare Your Car & Yourself

12/29/2020 (Permalink)

Vehicle outdoors with snow piling on during a blizzard. Make sure your vehicle is equipped for emergencies this winter.

Iowa winters are cold, with January temperatures averaging about 14 degrees fahrenheit in the northwestern section of the state and in the low 20s in the southeast. Prepare your car-and yourself-for winter driving conditions. A bad weather accident can happen whether you’re on a two-hour drive or a short hop to a doctor’s appointment. Take precautions before starting your journey. Allow extra time to arrive at your destination. Don’t warm up your vehicle in an enclosed area, such as a garage. Fully charge your cell phone and make sure to have your car charger. Monitor the weather conditions before beginning your trip. If it seems like the road conditions will be too hazardous, change your travel plans. 

Avoid frostbite and hypothermia by planning for extreme cold before it arrives. Make checking the forecast part of your regular routine so you’ll know what to expect. If possible adjust your schedule to avoid being outside during the coldest part of the day. Make sure your vehicle has at least a half tank of gas during extreme cold situations so that you can stay warm if you become stranded. Dress for being outdoors even if you don’t think you’ll be out much. Update your winter car survival kit. Make sure your survival kit contains the following:

  • Jumper cables: flares or reflective triangle are great extras
  • Flashlights: Replace the batteries before the winter season starts and pack some extras
  • First Aid Kit: Also check your purse of bag for essential medications
  • Baby, special needs gear: If you have a baby or family member with special needs, pack diapers and any special formula or food
  • Food: Stock non-perishable food such as canned food and a can opener, dry cereal and protein rich foods like nuts and energy bars
  • Water: Have at least 1 gallon of water per person a day for at least 3 days
  • Basic toolkit: Pliers, wrench, screwdriver
  • Pet supplies: Food and water
  • Radio: Battery or hand cranked
  • Cat litter or sand: For better tire traction
  • Shovel: To dig out snow
  • Ice scraper: Even if you usually park in a garage, have one in the car.
  • Clothes: Make sure you dress for the weather in warm clothes, gloves, hat, sturdy boots, jacket and an extra change of clothes for the cold
  • Warmers: Pack extra for body, hands, feet
  • Blankets or sleeping bags: If you get stranded in traffic on a lonely road, you'll be glad to have it.
  • Charged Cell Phone: Keep a spare charger in your car as well

No Matter the Weather, We're in it Together

12/8/2020 (Permalink)

A photo of 3 SERVPRO vehicles lined up ourdoors. Here in your community. Here to help. SERVPRO of Spencer & Iowa Great Lakes.

SERVPRO of Spencer & Iowa Great Lakes is a reliable option for home and business owners in the event of a disaster. Our goal is to make any disaster disappear, "Like it never even happened." We offer 24-hour emergency service because we know that storms, fires and water issues can happen at a moments notice. We want to help you get back to preloss conditions no matter your situation.

Whether it’s noon or midnight, we will respond to your disaster quickly offering you peace of mind. Doesn't matter if it's hazardous mold, water damage, biohazard cleanup, or fire cleanup SERVPRO has you covered.

We know the stress that these situations can bring, and we are Here to Help. Our team will respond 24 hours a day, 7 days a week, and 365 days a year. Our commitment to northwest Iowa is to help you through any disaster quickly and efficiently.  

SERVPRO of Spencer & Iowa Great Lakes


Flood Cuts During Water Mitigation

12/8/2020 (Permalink)

Photo of a wall after four foot flood cuts made. Flood cuts can be a necessary part of the mitigation process.

Water damage, if not treated quickly and efficiently, can damage flooring, walls/ceilings,  and personal belongings. If proper mitigation steps aren't started within 24-48 hours, mold and mildew may begin to form.  SERVPRO of Spencer & Iowa Great Lakes is here and “Ready for whatever happens.”

During the water mitigation process some homes or businesses may require a flood cut. A flood cut is the simple process of cutting out drywall that has become saturated with water. These cuts, depending on the severity of damage, may be 2-4 feet from the floor. 

By removing the saturated drywall the wall cavities are able to dry properly thus preventing potential hidden mold concerns.  When our team of professionals performs these cuts they will ensure the cut is strait to aid in the reconstruction process.  After the cuts have been made, SERVPRO technicians will remove all debris including the drywall and any insulation that needs to be removed as part of the drying process. In many circumstances, the wall cavities and studs remaining will be treated with an antimicrobial product to help prevent mold and mildew grow.  

As an added benefit, SERVPRO of Spencer & Iowa Great Lakes has an on hand reconstruction team who boasts over 50 years of combined experience in drywall, trim/finish work, and painting to help make the process seamless.  Our goal is to remove as much stress from your plate as possible during this already difficult time.  

SERVPRO of Spencer & Iowa Great Lakes

Making your water damaged home or business look "Like it never even happened." 


A Desiccant - When a Dehumidifier Just Won't Cut It

12/8/2020 (Permalink)

Our desiccant running on the back of a commercial property after a major water loss.  24 Hours a Day | 7 Days a Week | 365 Days a Year SERVPRO of Spencer & Iowa Great Lakes 712-262-4379

Drying a large commercial space may require special equipment. SERVPRO has the right equipment no matter what size of job.  

When your commercial business suffers a major water loss with a particularly large affected area, a desiccant may be the best course of drying action.  SERVPRO of Spencer & Iowa Great Lakes is proud to have a trailer mounted desiccant unit on hand for potential large loss situations.  Desiccants operate differently then dehumidifiers and operate to a lower temperature as well. 

The first step in any mitigation process is to extract the standing water. After the extraction process is completed, the next step is to dry the structure.  If the affected area covers multiple floors or a particularly large area, the desiccant may be the best option to facilitate the drying process.  A desiccant will run plastic tubing/ducting throughout the structure to help bring in the saturated air, the moisture can then be exhausted outside. Our desiccant has the ability to dry up to 40,000 sqft and remove up to 400-500 gallons of water per day.  This helps reduce the amount of time spent drying the structure and allowing your business to get back "Like it never even happened." 

SERVPRO of Spencer & Iowa Great Lakes

Here in your community.  Here to Help.