Recent Posts

Cold Weather is Around the Corner

11/6/2018 (Permalink)

Water Damage Cold Weather is Around the Corner Burst pipes are the leading cause of water damage during the winter months.

Seems like Mother Nature forgot summer for the most part and went right into a cool fall.  Now that that nasty snow word is in the forecast it's time to start thinking about making sure your home is winter ready.  

Hopefully during those few nice spells you took the time to clean out your gutters to make sure the melting snow and ice has someplace to go when it starts melting, if not then the water from the melting winter season will go to the path of least resistance which typically means up and over the side of your gutter and right into your foundation.  Unless your foundation is sealed properly, that means that water will find its way into cracks in your basement walls or floors.  

Due to the extremely high water table from a wet 2018, the water will still have an opportunity to find its way in much easier than it would had it been a dry year prior.  

Another precaution that you can take it make sure your pipes are insulated to stave off frozen pipes.  If you find yourself being away from home for a while during the winter I suggest making sure one of your faucets keeps a slow drip during your time away and having someone available to check in your house. 

If disaster strikes, call the professionals at SERVPRO of Spencer & Iowa Great Lakes to make it "Like it never even happened."


What you Need to Know About Soot Damage

11/6/2018 (Permalink)

Fire Damage What you Need to Know About Soot Damage Soot contains impure carbon particles that are difficult to fully remove after fire damages your home or business.

As many of us know from sitting by the bonfire or your wood-burning fireplace in your home, soot travels throughout the air leaving a thin layer of what appears to be black dust.  

That dust is made up of a number of carbon particles that contains high levels of carcinogens.  After a fire the smoke and soot damage can travel all throughout the home, regardless of where the fire originates.  SERVPRO of Spencer has a team of professionals who take the stress of cleanup off your shoulders and allow you to focus on what's important.  

Our team is trained to thoroughly clean your contents back "like it never even happened." They take the extra time to ensure the soot damage is removed prior to placing your contents back into your home or business.  

Whether cleaning up soot damage or mold damage it is our goal to reduce any health related issues that your disaster leaves in its path.  

To make sure the job is done right, call the SERVPRO of Spencer & Iowa Great Lakes team for your Fire or Water Restoration needs.  


Continued Training Leads to Better Customer Experience

10/29/2018 (Permalink)

Why SERVPRO Continued Training Leads to Better Customer Experience Owners Lathe Toft and Ryan Brooks host a training session focused on improving customer experience.

SERVPRO of Spencer & Iowa Great Lakes is a firm believer in investing in continued training for every member of our team.  Recently owners, Lathe Toft & Ryan Brooks, held a training session for the crew to touch on points to help increase the customer experience in an already tough situation.  

When dealing with any loss, we understand the stress and emotion that goes along with it.  It is our goal to make your experience much easier throughout the process, from initial loss to "like it never even happened."

The training session focused on proper mapping techniques, drying procedures, cleaning procedures, as well as taking proper notes and pictures.  These items alone help the communication between you, your insurance company, and SERVPRO of Spencer & Iowa Great Lakes open and moving forward without delay.  Making your experience better and quicker throughout the restoration or remediation process.  

SERVPRO of Spencer & Iowa Great Lakes Community Supporters

10/29/2018 (Permalink)

Why SERVPRO SERVPRO of Spencer & Iowa Great Lakes Community Supporters SERVPRO of Spencer & Iowa Great Lakes had the opportunity to sponsor the Spencer Tigers last home contest of the season.

Recently the team at SERVPRO of Spencer & Iowa Great Lakes had the opportunity to be the game sponsor for the Spencer Tigers football game.  As a proud supporter of the Spencer Tailtwister organization, each business gets the opportunity to be showcased at a game of their choosing.  We opted for this game as it was not only the last home contest for the Tigers but also their opportunity for a playoff berth.  

SERVPRO of Spencer & Iowa Great Lakes is a firm believer in investing in the communities in which we reside and service whether that be through school sponsorship's, such as this, or recreational sponsorship's, and other organizational opportunities throughout our region.  Our team believes in giving back when and where we can.  

Look for us as we continue to sponsor great organizations such as the Shayla Bee Foundation, Spencer Tailtwisters, Northwest Iowa Soccer Club, and many others in the coming year.  

SERVPRO of Spencer & Iowa Great Lakes Announce Plans for New Facility

10/29/2018 (Permalink)

Why SERVPRO SERVPRO of Spencer & Iowa Great Lakes Announce Plans for New Facility SERVPRO of Spencer & Iowa Great Lakes plan new location located just north of Menards in Spencer.

Recently owners Lathe Toft & Ryan Brooks announced their plans to expand their operation and construct a new facility.  

The facility, to be located just north of Menards in Spencer, will allow SERVPRO of Spencer & Iowa Great Lakes and Boji Builders Inc. to be under one roof.  Boji Builders Inc. is the reconstruction division of SERVPRO of Spencer & Iowa Great Lakes, they currently are housed out of a building in north Spencer. 

The new facility, expected to break ground in spring 2019, will continue to offer climate controlled storage for clients but also plenty of office space and garage space for equipment.  Also expected to be part of the plans is a laundry facility complete with machines large enough to accommodate materials such as fire suits or shoulder pads. 

Keep an eye our for more details in the near future.   

Save Money by Cleaning Your Carpets

10/29/2018 (Permalink)

Why SERVPRO Save Money by Cleaning Your Carpets Our team brought the shine back to these carpets.

Many home and business owners can go years without thinking to clean their carpets.  Some simply justify that by saying it's normal wear and tear.  By cleaning carpets at least once a year you can prolong the life of them and save money in the long run.  

In most cases, depending on the size of home or business, carpets can be cleaned for under $500-$1000 which is much cheaper than replacing them frequently.  

Our team of trained professionals specialize in carpet cleaning and make it a personal priority to deliver the best results bringing your carpets back "Like it never even happened." 

Call today to schedule your appointment for your home or business.  There is still time to book before the holiday season is here!  


SERVPRO of Spencer & Iowa Great Lakes Announces CE Events for 2019

10/29/2018 (Permalink)

Why SERVPRO SERVPRO of Spencer & Iowa Great Lakes Announces CE Events for 2019 Save the Date! March 21st, June 13th, and November 14th for CE Events hosted by Todd Davis and SERVPRO of Spencer & Iowa Great Lakes.

SERVPRO of Spencer & Iowa Great Lakes is pleased to announce that we have 3 opportunities for Continuing Education Courses already booked for 2019.  We will again have presenter Todd Davis back to facilitate the events. 

We are still in the early stages of the planning process, but we can confirm we have 3 dates that we will host CE Courses.  The location has yet to be determined but save the date for March 21st, June 13th, and November 14th.  

SERVPRO of Spencer & Iowa Great Lakes is also planning on a golf outing that will take place sometime during the third quarter of 2019.  

Once we have confirmed the details, we will send out more information on time and location.  Make sure to mark your calendar now so you can attend these courses. 

Please direct any questions to Jason Lindsay, Sales & Marketing Representative, by calling 712-262-4379 or emailing

Emergency Ready Profile

10/29/2018 (Permalink)

Why SERVPRO Emergency Ready Profile Call today to schedule your Emergency Ready Profile consultation today! 712-262-4379

As home and business owners we have a lot to think about as we keep the day to day operations going.  When we are first getting established many of us make sure to have our bases covered when it comes to planning for a fire or water loss in our home or business.  We make sure the fire alarms are working and that there is a fire extinguisher, that we have a sump pump and dehumidifier running downstairs.  Some, thanks due in part to local fire departments, have a plan on where to go in the event of a fire.  How many of us actually have an Emergency Ready Profile?

An Emergency Ready Profile, or ERP, is a plan developed by SERVPRO that helps get in depth information in the event of a disaster such as where the breakers are, where the water shut off is, where the gas shut off is.  In the case of a business it is also helpful to know who the phone tree is so the appropriate service providers can be contacted.  

SERVPRO believes in making sure you are as prepared and protected as possible which is why we offer the ERP as a FREE service.  Homeowners can download the SERVPRO ERP app on their devices and fill it out in a step by step format.  Business owners can work with the local SERVPRO Representative and have an ERP conducted on their business.  

Call Jason Lindsay, SERVPRO of Spencer & Iowa Great Lakes Sales & Marketing Representative, today to schedule your appointment.  


Is Your Business Ready for the Holiday Rush?

10/9/2018 (Permalink)

Commercial Is Your Business Ready for the Holiday Rush? Local restaurant has carpets cleaned just in time for the busy season.

The holidays are right around the corner and with that means the influx of holiday shoppers and people in town, is your business looking as good as it could be?

Our team of specialists can make sure you are looking your best during the holiday season from a deep clean to simply cleaning your carpets, every little bit makes a difference when attracting and retaining customers.  

As you can see from the photo above, our team takes pride in their work and strives to ensure your business looks its best when it counts.  The holiday season is the perfect time to make a lasting impression on your customers and to create that relationship from a one time shopper to a long term customer and brand ambassador.  

When it comes to capturing that repeat customer and attracting more shoppers through your door, leave the look of your business in the hands of the professionals.  Call SERVPRO of Spencer & Iowa Great Lakes to make your business shine.  


Common Causes of House Fires in Fall

10/5/2018 (Permalink)

Fire Damage Common Causes of House Fires in Fall Contents left unattended ignite kitchen fire, the picture shows the aftermath of the stove-top.

Fall in Northwest Iowa tends to mean lesser fire calls.  Statistics show that fall tends to be the season with the fewest amount of fires, but there are some potential hazards within your home that you can be easily taken care of to help stave off a disaster.  

1) Unattended Candles - Leaving a burning flame unattended is not always a recipe for disaster until you have a pet or small child.  The child or pet can inadvertently knock the candle onto the floor and start a fire.  Make sure you have those in an area that is without reach or keep a constant eye on the candle.  

2) Unattended Contents on Oven/Stove - It is easy to step away from the stove or oven when cooking/baking.  A quick run to the restroom or visitor at the door can take attention away from the stove and contents can boil over and quickly start a fire.  It does not take long for the fire to spread, make sure to keep a watchful eye on what you've got cooking! 

3) Dryer Vents - The vent tube on your dryer is a constant collector of lint which when heated enough can cause fire.  When running a vent tube try to minimize the number of turns of you have in the tube to promote proper airflow and minimization of lint accumulation.  At least once a year clean your vent tube, your local hardware store should have a kit to help get the hard to reach areas.  As an added benefit, this should help your clothes dry better.  

4) Poorly disposed of cigars/cigarettes - With the dry leaves and grass outside it is easy for smokers to flick their cigarette butts into the yard, but a small spark alone can start a fire.  Though northwest Iowa has suffered from its fair share of wet conditions, things may change and this is something to keep in mind.  Dispose of your cigar/cigarette butts responsibly.

5) Faulty Electrical - Many homeowners have taken to doing their own projects around the house including electrical.  Some things to consider when doing electrical work is making sure everything is grounded properly and that there are no loose connections.  Make sure to have wire nuts handy as well as electrical tape.  By not having proper connections the electrical current can arc and start a fire.  Also keep in mind as you replace outlets, when putting an outlet in high moisture areas use a GFI outlet to add an extra layer of protection. 

By taking a few precautionary steps, preventing a home or business fire can be easy.  Take the extra time and make sure it is done right and keep an eye on those potential hazard points.  

Remember, if disaster strikes call the professionals at SERVPRO of Spencer & Iowa Great Lakes.