Recent Posts

Have you done a fire drill lately?

8/4/2020 (Permalink)

Image of built-in shelf inside this northwest Iowa home after fire ripped throughout the structure. This northwest Iowa home suffered major damage after a fire in early summer.

Do you remember as kids we used to love going outside for fire drills because it meant a break from that awful book or science experiment?  I definitely do, but fire drills aren't just a beneficial tool for schools and kids, they should be practiced at home and work. 

Performing a fire drill at work and at home is crucial to the safety of everyone so they know more than one way out of the building or home.  It's also important to remember to set a designated meeting spot (located a safe distance from the structure) where a headcount can be taken to inform first responders if anyone is left in the building and what to do should they not be able to have an escape route.

We like to suggest that customers regularly perform a fire drill quarterly so everyone knows what to do and how to keep themselves and others safe.

If disaster should strikes, we are ready 24/7, 365 at (712) 262-4379 to help walk with you through the cleanup and restoration to help you make it “Like it never even happened.” 

SERVPRO of Spencer & Iowa Great Lakes specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. 

Join Us for the 1st Annual SERVPRO of Spencer & Iowa Great Lakes First Responder Golf Outing

6/18/2020 (Permalink)

Photo of community overview and our company logo. Join Us for the 1st Annual SERVPRO of Spencer & Iowa Great Lakes First Responder Golf Outing at the Spencer Municipal Golf Course

This past year has shown us more than ever that our communities are littered with more hero's than we imagined.  From the local fire departments who are there at a moments notice when a disaster strikes at your home or business.  The local law enforcement keeping our communities safe from harm.  The local EMS crews who work countless hours saving those in need.  We owe these men and women a debt of gratitude for their service and sacrifice.  What better way to pay that debt than to offer them a day of fun on all of us.  

It is with that thought in mind that SERVPRO of Spencer & Iowa Great Lakes has planned the 1st Annual First Responder Golf Outing, I know the name needs some originality and we are certainly open to suggestions.

The golf outing is designed slightly different than your traditional golf outing in the fact that we are not asking for businesses or individuals to come play in the event, instead we are asking for businesses or individuals to donate prizes and allow the first responders themselves to golf in the event.  This is where we are asking you for help in making this event as memorable as possible for these folks.  If you are interested in donating a prize or even monetary donation to the event please contact any of our marketing department to see how.  

With this tournament we are looking for sponsors for area first responder departments, hole sponsors, both gift and monetary donations.  Everything that is donated will be given out on the day of the tournament as a donation or prize for various challenges throughout the day.  We want your gifts going back to the people who deserve them the most, the first responders.  

Any donation needs to be received by August 14th, 2020 as the event will be held on August 28th, 2020 at the Spencer Municipal Golf Course.  Hole sponsors are able to set up a tent or table at their respective hole if they choose to go that route.  If you wish to sponsor a hole but not attend we will provide signage letting folks know you were the sponsor.  

For more information contact the SERVPRO of Spencer & Iowa Great Lakes marketing department:

Jason Lindsay - Sales & Marketing Manager or 712-262-4379

Kelly Brooks - Sales & Marketing Representative or 712-262-4379

Summer Storm Prep

6/18/2020 (Permalink)

Image of a roadway with a caution sign stating water over the roadway. Summer storms can hit hard and fast. Be ready in the event of any disaster. SERVPRO of Spencer & Iowa Great Lakes 712-262-4379

Here in nothwest Iowa summer storms can come up in a moments notice and cause damage that takes weeks, months, even years to repair.  Take a look at the summer storms from 2018, there are homes in West Bend that are still on a waiting list to be repaired from the hail that hit town.  The summer storms in 2019 hit much of our area with flooding leaving homeowners with basements to refinish or mold to battle.  

So far the summer of 2020 has not been too bad to us, but that doesn't mean we shouldn't be prepared.  With the constant threat of severe thunderstorms, wind, hail, tornado's, etc. we should always have a kit available in the event of a disaster.  A storm prep kit can be used throughout the seasons here in our region keeping items such as bottled water, blankets, flashlights, and a batter operated radio (with extra batteries) all handy.  It would also be important to have some food on hand in the event you are trapped for multiple days from a severe storm.  

While these items can easily be stored in a basement or storm shelter, one thing I have learned in my time at SERVPRO is to not only ensure those items are in a water sealed tote, but to also make sure to check those contents regularly to ensure they are still good to consume and that they are staying dry and mold free.  

If disaster strikes, don't let it ruin your summer.  Call the professionals at SERVPRO of Spencer & Iowa Great Lakes and let them worry about the mess so you can focus on the rest.  


SERVPRO of Spencer & Iowa Great Lakes

"Like it never even happened." 

SERVPRO of Spencer & Iowa Great Lakes Delivers Groceries

4/29/2020 (Permalink)

Photo of two of the SERVPRO of Spencer & Iowa Great Lakes marketing vehicles. SERVPRO of Spencer & Iowa Great Lakes is giving back to the community of Spencer now offering grocery delivery to help high-risk people stay home.

SERVPRO® of Spencer & Iowa Great Lakes has partnered with the Spencer Hy-Vee to offer grocery delivery service to the elderly and high-risk citizens in the Spencer community.  The delivery service is available Tuesday and Thursday beginning Thursday, April 30th and running through Thursday, May 14th

In order to take advantage of this service, the customer needs to contact SERVPRO® of Spencer & Iowa Great Lakes to set up a delivery time that works best for them.  Once a delivery time is confirmed the customer will need to place their order using the Hy-Vee Aisles Online service and upon checkout put the delivery time and note that SERVPRO® will be delivering the order.  A SERVPRO® of Spencer & Iowa Great Lakes representative will then deliver your groceries to your doorstep.  Due to the COVID-19 pandemic the SERVPRO® representatives will wear gloves and masks when delivering your groceries and will only drop the groceries in the garage or on the doorstep so as not to spread germs. 

SERVPRO® of Spencer & Iowa Great Lakes owner Ryan Brooks stated “The community has done an excellent job working together to help reduce the impact of the virus and this is our way to give back to those in need.  We are one team fighting this and its amazing seeing the community come together to help those in need.”   

The May 14th cutoff date may extend, it is contingent on the orders from the governor as we progress through the month of May.  Orders are limited to the first 20 orders per day.  To establish your delivery time please call SERVPRO® of Spencer & Iowa Great Lakes at 712-262-4379.

Are Your Allergies Going Crazy?

4/23/2020 (Permalink)

A photo of mold growth hidden behind base trim in this northwest Iowa home. Some mold colonies are hidden, just like pollen and other allergy inducers. We're "Here to Help", call 712-262-4379.

This time of year is always fun for allergy sufferers.  Between the grass starting to grow again, flowers blooming, trees budding, farmers planting, you name it and those with allergies are in agony for days.  What is making matters worse for those sufferers, is the mold that is all around us due to the wet weather the past few years.  

Now some allergy sufferers will run and hide inside when things get bad and close their windows so the pollen counts stay low inside their home, but that won't always do the trick.  Here are a few things that you can do to help around your home or business:

  1. Invest in higher quality air filters: Though they run higher in cost, the payoff can be seen in cleaner air around your home or business.
  2. Spring Cleaning: Spring cleaning is something on everyone's list, but during the pandemic we can all take advantage and take our cleaning up a notch.  Use your mop and wipe your walls down, dust your trim, clean your screens.  They all contain dust particles, stuck on mold spores, etc that can aggravate your sinuses. 
  3. Have your HVAC unit cleaned: For a reasonable fee, SERVPRO of Spencer & Iowa Great Lakes can help schedule a cleaning of your HVAC unit and air ducts.  Though money is tight, the cost is marginal and can save plenty in the long run with potentially less medication charges, lower heating and cooling bills, etc.  
  4. Have your home or business checked for mold: Though mold is all around us, in some areas the conditions are ripe for colonies to start growing and causing a huge problem.  The humid nature of basements or some homes in general are ideal for those colonies to grow out of control.  As most of us become accustomed to the odor of our home or business, we need to leave it on our guests who may smell something.  If they say it smells musty, take the time to find the root cause and if you can't call us!  

Being an allergy sufferer myself, I can absolutely tell you that even the slightest issue can set my sinuses off.  Take time to do the little things so you can enjoy those nights by the fire or outside smelling the scent of spring!  

Proudly serving Clay, Dickinson, Emmet, Osceola, O'Brien, Palo Alto, Buena Vista, Sac, Lyon, and Sioux Counties.  


We Do Water Restoration So You Don't Have To

4/23/2020 (Permalink)

Photo of two techs looking under kitchen sink. Water damage can happen to anyone at anytime. When disaster strikes call 712-262-4379.

If your home or business has suffered a water loss it is critical that you act fast to avoid further damage. Our team of professionals at SERVPRO of Spencer & Iowa Great Lakes is here for you 24/7. We have the training and experience to restore your property quickly and properly. 

Most Common Causes Of Water Loss.

*Leaking/burst Pipes

*Plumbing Issues

*Worn or Faulty Appliances 

*HVAC Units

*Toilet Overflows 

*Sewage Backups 

*Leaky Roof 

Our Water Damage Restoration Process

Although every situation is different the restoration process remains the same. At SERVPRO of Spencer & Iowa Great Lakes we are here to guide you through every step and make your home or business look “Like it never even happened.” 

*Emergency Contact 

*Inspection and Damage Assessment 

*Water removal/Water Extraction 

*Drying and Dehumidification 

*Cleaning and Repair 


We take pride in being the cleaning and restoration brand you know and trust. With over 1,700 franchises nationwide, trust the team that is truly Faster To Any Disaster. For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork. Any job large or small we are Here to Help. Call us today at 712-262-4379. 

New Year | New Storms

4/1/2020 (Permalink)

Image of the COVID - 19 cells up close with caption "Here to Help". We are all concerned with the information we continue to hear, SERVPRO of Spencer & Iowa Great Lakes is HERE TO HELP. 712-262-4379

Here at SERVPRO of Spencer & Iowa Great Lakes we have seen our fair share of storm damage, every year brings something a little different.  Last year at this time we were pumping out basements and crawl spaces like it was our job (pun intended!).  Two years ago the rain was so strong we were dealing with sump pump failures and sewer backups.  This year brings a storm of a different kind...a bio-storm.  

With the influx of calls and concern surrounding COVID-19, SERVPRO of Spencer & Iowa Great Lakes is ready to help your home or business bounce back.  Whether we come in and do a CAT-1 cautionary clean, which is simply wiping down of high touch/traffic areas; or a CAT-3 contaminated clean, our team is ready. We offer 3 levels of cleaning as mentioned, here is what you can expect with each:

CAT-1 This level is a matter of cautionary cleaning, there is no known contamination but the facility would like to have areas disinfected to remove any current pathogens.  During this level of clean our team will come into your facility, usually in teams of 2-4, and wipe down high touch areas including counters, doors/door handles, rails, light switches, tables/desks, restrooms, etc.  These are all done in accordance with CDC cleaning guidelines.

CAT-2 This level of clean is for businesses that have had someone come in third party contact with the virus.  During this level of clean our team will carry out all duties as laid out in level one.   Since we are looking at 3rd party contact, our team would also be in full hazmat suits and clean everything from the floor up to 8'.  Once the area has been thoroughly wiped down, we will also treat with a disinfecting fog in the areas in which that person is known to have been in the building. 

CAT-3 This level of clean is when there is direct contact with a person infected with COVID-19.  Our team will enter your facility in full hazmat suits, masks, and gloves for their protection.  We will begin with again wiping everything down from floor to 8' up.  Once finished with a room we will treat with a disinfecting fog.  The biggest difference between CAT-2 and CAT-3 cleaning is that with CAT-3 we will disinfect everything and every room to ensure we have minimized any chance of spreading the virus.  

It is important to understand that our cleaning measures are designed to minimize the spread of the virus and there is no guarantee that this will completely remove all pathogens.  

We understand the concern for both your staff and your customers and we will do everything we can to ensure everyone's safety during this time.  As cases start to roll into northwest Iowa it becomes incredibly important to have a plan in place and to know who to contact to help mitigate these pathogens. 

SERVPRO is a leader in the industry in cleaning  bio-hazard situations.  Call today to discuss how we can help during this time.  


Spring Storms and Your Camper

3/20/2020 (Permalink)

An old steel sided travel trailer set up for camping for the weekend. We don't just restore homes, we restore cabins, campers, rvs, and more. Call today 712-262-4379.

Spring is finally here! I think it’s safe to say after a long winter we are all ready to spend some time outdoors enjoying our favorite activities, my personal favorite is camping.  As you all know springtime can bring some of the most unpredictable weather patterns to Iowa. We are vulnerable to thunderstorms, tornadoes, floods, high winds, and hail.

Hail can be a frequent and expensive threat to an RV or camper. It can cause dents to aluminum siding, crack laminated sidewalls, dent roof mounted HVAC, shatter windows, fracture and destroy the wood under your rubber roof liner which can cause even bigger problems down the road. Although we do not offer repairs to the exterior of your RV we can offer you our professional cleaning services to make it look “Like it never even happened.”

The inside of your RV can take a lot of abuse. Foot traffic can make those carpets look dirty and dingy. Our team of professionals can bring the life back to your carpet and have it looking its best! Lets not forget about the furniture! We also offer upholstery and drape cleaning. 

What’s a camping trip without cooking some of your favorite dishes? Cooking can get greasy and cause unpleasant odors. We have the right equipment and products to make your RV or camper shine. 

Strong wind and rain can cause water leaks to your RV or camper. Mold growth can start in only 48 hours. Fast response is important! Rapid response means less time to achieve drying goals. Quick and effective restoration is valuable to you, your property, and your insurance company. 

SERVPRO of Spencer & Iowa Great Lakes has the right equipment and the right team to handle any project large or small. Let us help you get your RV or camper in tip top shape to enjoy all spring and summer long! 

SERVPRO of Spencer & Iowa Great Lakes


Ultrasonic Cleaning - Bringing Life Back to Your Belongings

3/18/2020 (Permalink)

A before and after image of wrenches that were damaged in a fire.  Left is damaged, Right is Cleaned in the Ultrasonic. Notice the difference in the before and after photo's of these wrenches. With the help of the ultrasonic machine our team made them look like new.

SERVPRO of Spencer & Iowa Great Lakes has experienced a slew of fire related calls throughout the second half of 2019 and early 2020.  Averaging nearly 2-3 fire calls per month our production team has certainly mastered the art of restoration.  

When a home or business owner experiences a fire loss, our team of professionals will do their best to pillage through items determining what to clean and what is best to replace.  

When cleaning items for restoration our team will determine what can be placed in an ultrasonic cleaning device or must be cleaned by hand.  In the ultrasonic machine, the items covered in soot will be submerged in a mixture of cleaning agent and hot water.  During this time, ultrasonic waves will gently vibrate across the surface of the submerged item helping to release the soot particles.  After cleaning each item is carefully dried and placed into an ozone chamber for deodorization.  

By using this cleaning method items come out looking "Like it never even happened."  

If you suffer a fire loss, give the professionals at SERVPRO of Spencer & Iowa Great Lakes a call, the quality of their work can be not only seen but heard.  


Spring Prep Before Spring Storms

3/18/2020 (Permalink)

Image of standing water in this northwest Iowa business. If you find yourself with water in your home or business during spring showers, call the experts that are faster to any disaster. 712-262-4379

Spring storms can wreak havoc and cause costly damage to your home or business if you are not property prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage.

While you cannot control the weather, you can take steps to be prepared, and help take the sting out of spring weather. To help prevent weather-related damages, consider taking the following precautions before storms hit:

  • Check your roof for leaks 
  • Check your outdoor faucets for signs of freezing, a burst shuttlecock can leave your basement looking like a swimming pool in no time
  • Check your gutters and downspouts for any leaks or clogs, also make sure downspouts are directed far enough away from your home or business to prevent back-flow into your property. 

SERVPRO of Spencer & Iowa Great Lakes specializes in the cleanup and restoration of residential and commercial property after a fire or water loss, we also specialize in mold remediation.

In addition to cleaning up after a loss, SERVPRO of Spencer & Iowa Great Lakes has their own dedicated construction crew available to put your home or business back together "Like it never even happened." 

We can handle any size disaster!

Call us at (712) 262-4379