Recent Posts

SERVPRO of Spencer & Iowa Great Lakes Delivers Groceries

4/29/2020 (Permalink)

Photo of two of the SERVPRO of Spencer & Iowa Great Lakes marketing vehicles. SERVPRO of Spencer & Iowa Great Lakes is giving back to the community of Spencer now offering grocery delivery to help high-risk people stay home.

SERVPRO® of Spencer & Iowa Great Lakes has partnered with the Spencer Hy-Vee to offer grocery delivery service to the elderly and high-risk citizens in the Spencer community.  The delivery service is available Tuesday and Thursday beginning Thursday, April 30th and running through Thursday, May 14th

In order to take advantage of this service, the customer needs to contact SERVPRO® of Spencer & Iowa Great Lakes to set up a delivery time that works best for them.  Once a delivery time is confirmed the customer will need to place their order using the Hy-Vee Aisles Online service and upon checkout put the delivery time and note that SERVPRO® will be delivering the order.  A SERVPRO® of Spencer & Iowa Great Lakes representative will then deliver your groceries to your doorstep.  Due to the COVID-19 pandemic the SERVPRO® representatives will wear gloves and masks when delivering your groceries and will only drop the groceries in the garage or on the doorstep so as not to spread germs. 

SERVPRO® of Spencer & Iowa Great Lakes owner Ryan Brooks stated “The community has done an excellent job working together to help reduce the impact of the virus and this is our way to give back to those in need.  We are one team fighting this and its amazing seeing the community come together to help those in need.”   

The May 14th cutoff date may extend, it is contingent on the orders from the governor as we progress through the month of May.  Orders are limited to the first 20 orders per day.  To establish your delivery time please call SERVPRO® of Spencer & Iowa Great Lakes at 712-262-4379.

Are Your Allergies Going Crazy?

4/23/2020 (Permalink)

A photo of mold growth hidden behind base trim in this northwest Iowa home. Some mold colonies are hidden, just like pollen and other allergy inducers. We're "Here to Help", call 712-262-4379.

This time of year is always fun for allergy sufferers.  Between the grass starting to grow again, flowers blooming, trees budding, farmers planting, you name it and those with allergies are in agony for days.  What is making matters worse for those sufferers, is the mold that is all around us due to the wet weather the past few years.  

Now some allergy sufferers will run and hide inside when things get bad and close their windows so the pollen counts stay low inside their home, but that won't always do the trick.  Here are a few things that you can do to help around your home or business:

  1. Invest in higher quality air filters: Though they run higher in cost, the payoff can be seen in cleaner air around your home or business.
  2. Spring Cleaning: Spring cleaning is something on everyone's list, but during the pandemic we can all take advantage and take our cleaning up a notch.  Use your mop and wipe your walls down, dust your trim, clean your screens.  They all contain dust particles, stuck on mold spores, etc that can aggravate your sinuses. 
  3. Have your HVAC unit cleaned: For a reasonable fee, SERVPRO of Spencer & Iowa Great Lakes can help schedule a cleaning of your HVAC unit and air ducts.  Though money is tight, the cost is marginal and can save plenty in the long run with potentially less medication charges, lower heating and cooling bills, etc.  
  4. Have your home or business checked for mold: Though mold is all around us, in some areas the conditions are ripe for colonies to start growing and causing a huge problem.  The humid nature of basements or some homes in general are ideal for those colonies to grow out of control.  As most of us become accustomed to the odor of our home or business, we need to leave it on our guests who may smell something.  If they say it smells musty, take the time to find the root cause and if you can't call us!  

Being an allergy sufferer myself, I can absolutely tell you that even the slightest issue can set my sinuses off.  Take time to do the little things so you can enjoy those nights by the fire or outside smelling the scent of spring!  

Proudly serving Clay, Dickinson, Emmet, Osceola, O'Brien, Palo Alto, Buena Vista, Sac, Lyon, and Sioux Counties.  


We Do Water Restoration So You Don't Have To

4/23/2020 (Permalink)

Photo of two techs looking under kitchen sink. Water damage can happen to anyone at anytime. When disaster strikes call 712-262-4379.

If your home or business has suffered a water loss it is critical that you act fast to avoid further damage. Our team of professionals at SERVPRO of Spencer & Iowa Great Lakes is here for you 24/7. We have the training and experience to restore your property quickly and properly. 

Most Common Causes Of Water Loss.

*Leaking/burst Pipes

*Plumbing Issues

*Worn or Faulty Appliances 

*HVAC Units

*Toilet Overflows 

*Sewage Backups 

*Leaky Roof 

Our Water Damage Restoration Process

Although every situation is different the restoration process remains the same. At SERVPRO of Spencer & Iowa Great Lakes we are here to guide you through every step and make your home or business look “Like it never even happened.” 

*Emergency Contact 

*Inspection and Damage Assessment 

*Water removal/Water Extraction 

*Drying and Dehumidification 

*Cleaning and Repair 


We take pride in being the cleaning and restoration brand you know and trust. With over 1,700 franchises nationwide, trust the team that is truly Faster To Any Disaster. For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork. Any job large or small we are Here to Help. Call us today at 712-262-4379. 

New Year | New Storms

4/1/2020 (Permalink)

Image of the COVID - 19 cells up close with caption "Here to Help". We are all concerned with the information we continue to hear, SERVPRO of Spencer & Iowa Great Lakes is HERE TO HELP. 712-262-4379

Here at SERVPRO of Spencer & Iowa Great Lakes we have seen our fair share of storm damage, every year brings something a little different.  Last year at this time we were pumping out basements and crawl spaces like it was our job (pun intended!).  Two years ago the rain was so strong we were dealing with sump pump failures and sewer backups.  This year brings a storm of a different kind...a bio-storm.  

With the influx of calls and concern surrounding COVID-19, SERVPRO of Spencer & Iowa Great Lakes is ready to help your home or business bounce back.  Whether we come in and do a CAT-1 cautionary clean, which is simply wiping down of high touch/traffic areas; or a CAT-3 contaminated clean, our team is ready. We offer 3 levels of cleaning as mentioned, here is what you can expect with each:

CAT-1 This level is a matter of cautionary cleaning, there is no known contamination but the facility would like to have areas disinfected to remove any current pathogens.  During this level of clean our team will come into your facility, usually in teams of 2-4, and wipe down high touch areas including counters, doors/door handles, rails, light switches, tables/desks, restrooms, etc.  These are all done in accordance with CDC cleaning guidelines.

CAT-2 This level of clean is for businesses that have had someone come in third party contact with the virus.  During this level of clean our team will carry out all duties as laid out in level one.   Since we are looking at 3rd party contact, our team would also be in full hazmat suits and clean everything from the floor up to 8'.  Once the area has been thoroughly wiped down, we will also treat with a disinfecting fog in the areas in which that person is known to have been in the building. 

CAT-3 This level of clean is when there is direct contact with a person infected with COVID-19.  Our team will enter your facility in full hazmat suits, masks, and gloves for their protection.  We will begin with again wiping everything down from floor to 8' up.  Once finished with a room we will treat with a disinfecting fog.  The biggest difference between CAT-2 and CAT-3 cleaning is that with CAT-3 we will disinfect everything and every room to ensure we have minimized any chance of spreading the virus.  

It is important to understand that our cleaning measures are designed to minimize the spread of the virus and there is no guarantee that this will completely remove all pathogens.  

We understand the concern for both your staff and your customers and we will do everything we can to ensure everyone's safety during this time.  As cases start to roll into northwest Iowa it becomes incredibly important to have a plan in place and to know who to contact to help mitigate these pathogens. 

SERVPRO is a leader in the industry in cleaning  bio-hazard situations.  Call today to discuss how we can help during this time.  


Spring Storms and Your Camper

3/20/2020 (Permalink)

An old steel sided travel trailer set up for camping for the weekend. We don't just restore homes, we restore cabins, campers, rvs, and more. Call today 712-262-4379.

Spring is finally here! I think it’s safe to say after a long winter we are all ready to spend some time outdoors enjoying our favorite activities, my personal favorite is camping.  As you all know springtime can bring some of the most unpredictable weather patterns to Iowa. We are vulnerable to thunderstorms, tornadoes, floods, high winds, and hail.

Hail can be a frequent and expensive threat to an RV or camper. It can cause dents to aluminum siding, crack laminated sidewalls, dent roof mounted HVAC, shatter windows, fracture and destroy the wood under your rubber roof liner which can cause even bigger problems down the road. Although we do not offer repairs to the exterior of your RV we can offer you our professional cleaning services to make it look “Like it never even happened.”

The inside of your RV can take a lot of abuse. Foot traffic can make those carpets look dirty and dingy. Our team of professionals can bring the life back to your carpet and have it looking its best! Lets not forget about the furniture! We also offer upholstery and drape cleaning. 

What’s a camping trip without cooking some of your favorite dishes? Cooking can get greasy and cause unpleasant odors. We have the right equipment and products to make your RV or camper shine. 

Strong wind and rain can cause water leaks to your RV or camper. Mold growth can start in only 48 hours. Fast response is important! Rapid response means less time to achieve drying goals. Quick and effective restoration is valuable to you, your property, and your insurance company. 

SERVPRO of Spencer & Iowa Great Lakes has the right equipment and the right team to handle any project large or small. Let us help you get your RV or camper in tip top shape to enjoy all spring and summer long! 

SERVPRO of Spencer & Iowa Great Lakes


Ultrasonic Cleaning - Bringing Life Back to Your Belongings

3/18/2020 (Permalink)

A before and after image of wrenches that were damaged in a fire.  Left is damaged, Right is Cleaned in the Ultrasonic. Notice the difference in the before and after photo's of these wrenches. With the help of the ultrasonic machine our team made them look like new.

SERVPRO of Spencer & Iowa Great Lakes has experienced a slew of fire related calls throughout the second half of 2019 and early 2020.  Averaging nearly 2-3 fire calls per month our production team has certainly mastered the art of restoration.  

When a home or business owner experiences a fire loss, our team of professionals will do their best to pillage through items determining what to clean and what is best to replace.  

When cleaning items for restoration our team will determine what can be placed in an ultrasonic cleaning device or must be cleaned by hand.  In the ultrasonic machine, the items covered in soot will be submerged in a mixture of cleaning agent and hot water.  During this time, ultrasonic waves will gently vibrate across the surface of the submerged item helping to release the soot particles.  After cleaning each item is carefully dried and placed into an ozone chamber for deodorization.  

By using this cleaning method items come out looking "Like it never even happened."  

If you suffer a fire loss, give the professionals at SERVPRO of Spencer & Iowa Great Lakes a call, the quality of their work can be not only seen but heard.  


Spring Prep Before Spring Storms

3/18/2020 (Permalink)

Image of standing water in this northwest Iowa business. If you find yourself with water in your home or business during spring showers, call the experts that are faster to any disaster. 712-262-4379

Spring storms can wreak havoc and cause costly damage to your home or business if you are not property prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage.

While you cannot control the weather, you can take steps to be prepared, and help take the sting out of spring weather. To help prevent weather-related damages, consider taking the following precautions before storms hit:

  • Check your roof for leaks 
  • Check your outdoor faucets for signs of freezing, a burst shuttlecock can leave your basement looking like a swimming pool in no time
  • Check your gutters and downspouts for any leaks or clogs, also make sure downspouts are directed far enough away from your home or business to prevent back-flow into your property. 

SERVPRO of Spencer & Iowa Great Lakes specializes in the cleanup and restoration of residential and commercial property after a fire or water loss, we also specialize in mold remediation.

In addition to cleaning up after a loss, SERVPRO of Spencer & Iowa Great Lakes has their own dedicated construction crew available to put your home or business back together "Like it never even happened." 

We can handle any size disaster!

Call us at (712) 262-4379

We are Cleaning Experts

3/17/2020 (Permalink)

Image of the COVID - 19 cells up close with caption "Here to Help". SERVPRO of Spencer & Iowa Great Lakes, trained in all cleanup & bioremediation in accordance with CDC guidelines. Call 712-262-4379 for more info.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Spencer & Iowa Great Lakes



Spring Cleaning Has New Meaning at SERVPRO

3/6/2020 (Permalink)

Pictured is the new hard surface cleaner consisting of the extractor/pump machine and the adjustable pressure cleaning wand. Pictured is the new hard surface cleaner consisting of the extractor/pump machine and the adjustable pressure cleaning wand.

SERVPRO of Spencer & Iowa Great Lakes' owner, Ryan Brooks, prides himself in having the most up to date equipment and the right equipment on hand to help you when disaster strikes and when it doesn't! 

Recently Brooks' crew has been dealt some abnormal circumstances for jobs.  In the past 6 months the crew has cleaned the inside of vehicles after accidents requiring black lights and cleaning chemicals to ensure we have properly cleaned and sanitized the interior prior to returning the vehicle to its owner.  The crew has also cleaned the interior of multiple 5th wheel campers, travel trailers, and motor homes due to a fire in the storage facility these units were being held in for the off season.  They required carpet cleaning, top to bottom cleaning to ensure soot was removed, and ozoning to remove any lingering odors.  There are so many other examples to be heard another time.  

In addition to those unique jobs requiring their own set of skills and equipment, Brooks has also recently invested in new equipment that will help make spring cleaning easier this year.  He has purchased 4 large air scrubbers to help remove and purify the air when doing demolition or even working in mold remediation.  He purchased many new heaters in the event a furnace goes out during a cold stretch to ensure we can work through the cold in comfort.  The other piece of equipment he purchased was a high pressure hardwood floor cleaner that is designed to clean anything from tiles and laminates to concrete floors. 

So whether you are just needing some help with simple spring cleanup or even some heavy duty equipment to get those lingering stains off your garage or shop floor.  SERVPRO of Spencer & Iowa Great Lakes has you covered.  

Call today for more information. 


Little Water | Big Damage

2/28/2020 (Permalink)

Standing water sits in the finished basement of this northwest Iowa home. This home suffered significant water damage after last springs flooding. Our team was able to restore their home from start to finish.

Any amount of unexpected water can cause a lot of!  SERVPRO of Spencer & Iowa Great Lakes receives calls from customers whom have experienced water damage in their home or business all the time.  Often times we are told the water has only affected a small area, but more often than not that is not the case.  With many homes and businesses using laminate, tile, or even vinyl flooring it is very easy for the water to spread under the surface and only when the pressure becomes too great will it come to the surface. 

SERVPRO of Spencer & Iowa Great Lakes is equipped to handle any size job large or small.  Our 24 hour on call team is ready and willing to help make your home or business "Like it never even happened."  With a dedicated reconstruction team and one of the fastest response times in the region, SERVPRO has you covered.  

SERVPRO of Spencer & Iowa Great Lakes specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

24 Hours a Day | 7 Days a Week | 365 Days a Year

SERVPRO of Spencer & Iowa Great Lakes