Recent Commercial Posts

Emergency Ready Profile

1/3/2022 (Permalink)

Photo of ERP phone app. Contact SERVPRO of Spencer & Iowa Great Lakes today to set up your ERP.

For business owners, emergency preparedness planning can make the difference between staying in business and losing everything. Having an Emergency Ready Profile is one of the easiest ways to help ensure your business survives and recovers. 

What is an Emergency Ready Profile?

  • A no cost assessment of your facility. 

This means there is no need to allocate funds, giving you a great value at no cost. 

  • A concise Profile Document that contains only the critical information needed in the event of an emergency. 

It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed. 

  • A guide to help you get back into your building following a disaster. 

This can help minimize the amount of time your business is inactive by having an immediate plan of action. 

  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. 

You have a provider that is recognized as an industry leader and close by. 

  • Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money. 

  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

If you're a commercial property owner/manager interested in having an ERP in place, give SERVPRO of Spencer & Iowa Great Lakes a call, and ask for our marketing representative. 712-262-4379

Is Your Business Ready For the Holidays?

12/7/2021 (Permalink)

SERVPRO van in front of an office building. Need professional cleaning services? Call us today 712-262-4379.

Have you ever wondered if a professional cleaning service is worth the money? Keeping an office or other commercial work spaces clean and sanitary is a vital part of maximizing employee productivity and health. Most employees spend approximately 40 hours each week in their work environments. It is necessary to keep these spaces clean. Relying on regular employees for office or facility cleaning takes away time for them to preform other important tasks. Hiring a professional cleaning service is often times much safer, more cost-efficient, and time-saving way to ensure a healthy and clean work environment. 


Professional cleaning services will approach each client's needs differently, allowing them to customize cleaning plans for every customer. 


Years of experience and training means you will receive first-class service from knowledgeable personal.


Extensive knowledge, commercial-grade cleaning solutions and state-of-the-art equipment. 

Health Benefits 

Without regular cleaning, germs and bacteria will quickly find places to thrive in your building. This can put your employees and potentially your customers at risk of contracting the flu, a cold, or other viruses. 

Cleaner Air 

Dirty work spaces breed air pollutants. When left unclean, your buildings HVAC system will start to circulate dust, bacteria, and mold through the air. This can lead to uncomfortable respiratory issues. 

First Impression

You only get one chance at first impression. The overall appearance of your building says a lot about your company. 

Specialty Cleaning Services

  • Air Ducts and HVAC
  • Biohazard and Sewage 
  • Trauma and Crime Scene 
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization 
  • Vandalism 

Why wait any longer? Your business deserves to look great. We are ready to get to work, and provide you with all the benefits a professional cleaning service can provide. 

Commercial Water Loss

12/6/2021 (Permalink)

Photo of water damage in an insurance office. When disaster strikes call SERVPRO of Spencer & Iowa Great Lakes.

When water damage strikes commercial properties such as hotels, hospitals, schools, churches, medical facilities and more, business owners need to act quickly to prevent more damage and restore their property back to its normal condition. We understand the stress involved when facing emergency situations and the time-sensitive need for assistance can be overwhelming. 

Why is immediate water remediation so important? Even small amounts of water left unaddressed can cause your property long term issues, such as mold, unpleasant odor, allergens, and bacteria. We understand how difficult it is to face temporary closure for cleanup and restoration. SERVPRO of Spencer & Iowa Great Lakes offers 24-hour emergency services, so we can get to work quickly and get your business up and running. 

Drying a large commercial space requires special equipment. We will quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques. Every water damage event is a little different and requires a unique solution, but the general process stays the same. 

Water Damage Restoration Process

Step 1 - Emergency Contact

The restoration process begins when you call SERVPRO of Spencer & Iowa Great Lakes. We will guide you through the crisis and may ask you several questions to help us better understand the equipment and resources. 

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of the damage and how far the moisture has traveled to ensure proper and complete restoration. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

Step 4 - Drying and Dehumidification 

We use specialized equipment to remove the remaining water that is harder to access. Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

Step 5 - Cleaning and Sanitizing 

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property. 

Step 6 - Restoration 

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various area or rooms in a home or business. 

Our number one goal is returning damaged areas and items to preloss condition, doing all we can make it "Like it never even happened." When water damage strikes, we can respond quickly to your water damage emergency. 

Be Prepared for Commercial Water Damage

12/1/2021 (Permalink)

Flooded commercial property. Call SERVPRO of Spencer & Iowa Great Lakes for all your water emergency needs (712) 262-4379.

Water damage can strike your commercial property at any time and without notice. The effects of water damage can be devastating to a business owner. Are you prepared for bursting pipes, roof leaks, or severe flooding? Do you have a plan of action? Before we talk about ways to help prevent water damage, it is important to know some of the most common causes of water damage. 

Common Causes of Commercial Water Damage 

  • Sewage Backup
  • Broken or damaged pipes.
  • Storms and flooding
  • Window or roof leaks.
  • Sprinkler malfunctions.
  • HVAC systems & appliances.
  • Foundation damage.

While it is not always possible to prevent situations such as leaks or flooding, many of the common causes of water damage can be lessened with some preventative policies. 

How to Prevent Commercial Water Damage

  • Perform regular inspections. Inspect the interior and exterior of your commercial property to identify and address damage quickly. 
  • Inspect plumbing. Hire a professional to conduct regular maintenance on the plumbing system. 
  • Have an emergency plan. When disaster strikes your business, having a plan in place ahead of time for what you will do can make all the difference in whether your business survives the event. For information about the free SERVPRO Emergency Ready Program, please visit or call Kelly Brooks at (712) 262-4379.
  • Clean Gutters. Gutters clogged with leaves, sticks and other debris can cause a leaky roof or water damage to the interior or exterior of your property. 
  • Keep up on repairs & upgrades. Windows typically need to be replaced every 20 years. Conduct routine inspections and maintenance on all appliances in your business. When things are outdated they could potentially cause a water problem. 
  • Check sprinkler systems. Make sure to have your sprinkler systems inspected regularly so they are not leaking or spraying water directly at your business. 
  • Make sure you have enough insurance coverage. Water damage is a leading cause of commercial property loss, and can lead to significant building damage resulting in financial loss. 

SERVPRO of Spencer & Iowa Great Lakes provides service for all size losses small to large. 

Document Restoration

9/14/2021 (Permalink)

SERVPRO document drying image. We have the equipment, team, and resources to handle all of your document restoration needs.

In the aftermath of a disaster, some of your most valued contents (documents, photographs, and books) could be lost forever. At SERVPRO we understand the importance of these items, as well as they may be essential to running your business. Timely mitigation is key to recovering damaged possessions. We have years of experience and state-of-the-art technology, our team of professionals will help recover your belongings before it is too late. 

At SERVPRO of Spencer & Iowa Great Lakes we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing. Our facility is secure and managed by HIPPA Master-certified technicians. We use 24/7 surveillance to protect the security and confidentiality of your documents. In the unfortunate event that we cannot save and restore your documents, we offer certified destruction and disposal of classified documentation. This can protect your business's liabilities, brand image, or property information. 

Types of content SERVPRO can restore:

  • paper documents
  • books & magazines
  • manuscripts & files
  • photographs, films, negatives & microfiche
  • x-rays
  • blueprints & maps
  • parchment 

For document restoration backed by state-of-the-art equipment call SERVPRO of Spencer & Iowa Great Lakes 712-262-4379. 

We Clean So You Don't Have To!

8/19/2021 (Permalink)

SERVPRO van in front of a house. We have a cleaning product for all situations.

The number one reason to hire SERVPRO of Spencer & Iowa Great Lakes for all your commercial cleaning needs is that we are professionals! We can get all that unwanted dirt, infectious agents, grime, and other impurities from an object or environment. The difference between janitorial services and commercial cleaning is that janitorial services include small, everyday tasks while commercial cleaning involves bigger jobs that are done a few times per year. 

First impressions mean everything to a business. To customers, cleanliness isn't a perk, it's a necessity if they are going to return to do business with you. As a business owner, the cleanliness of your workspace is probably not the first thing that comes to mind each day. Most business owners take notice of such things only when they get out of hand. Making sure that your business space is cleaned and maintained  is a good way to ensure that your employees are healthy and productive while also leaving a good impression on potential customers. 

You don't have time to worry about the common wear and tear that gradually soils your office or warehouse. SERVPRO offers a wide variety of cleaning services. We have specialized training and products to get your property back to business! 

Specialty Cleaning Services

  • Air Ducts & HVAC
  • Biohazard
  • Carpet & Upholstery
  • Ceilings, Floors, & Walls 
  • Document Restoration
  • Drapes & Blinds
  • Odor Removal
  • Sewage 
  • trauma & Crime Scene 
  • Vandalism 

Why Call Us for Your Post Construction Cleanup

5/21/2021 (Permalink)

Photo of SERVPRO van in front of a commercial structure. Are you in the process of building a new home or business, call SERVPRO of Spencer & Iowa Great Lakes for your post construction cleanup needs!

During the past year nearly every business had to adapt to a new way of doing business from restaurants starting to do takeout and delivery or grocery stores starting curbside pick up.  At SERVPRO of Spencer & Iowa Great Lakes we had to find ways to adjust too, not because of the coronavirus but because we have been in such extreme drought conditions.  When the water dries up, we find different services to focus on until the rains come back.  This past year it happened to be fires and post construction cleanup.  

While lumber prices continue to shoot through the roof, many lumber yards are still commenting on how busy they are.  Most say that because of the incredibly low interest rates, people are still moving forward with builds (factor in the shortage of affordable houses on the market and its no wonder they are opting to go that route).  With so many people building or remodeling that keeps contractors extremely busy and often times looking for someone to do the final cleaning so they can move onto the next project that much sooner.  

Whether contacted for a commercial or residential post construction cleanup our team is trained to give the new structure a good cleaning from top to bottom.  Working with building or home owners to determine what they would like done and what they would prefer to do themselves allows them to control more of the expense side of things and be involved in the process along the way.  

While out on my marketing visits I often speak with contractors, realtors, property managers, etc. to discuss post construction cleanup and what that all entails.  The easiest but most basic answer is...whatever you want it to.  We have gone into new schools and cleaned lockers, carpets, walls, lights, windows (inside & out), scrubbed off excess grout, cleaned off exposed duct work.  Even going into a residential home, we have done the same work but also included duct cleaning itself to remove any drywall dust that may have become trapped in the vents and air returns.  We will even work on cleaning mirrors and shining the stainless steal faucets and appliances.  

While our region continues to grow and new houses continue to pop up, keep SERVPRO of Spencer & Iowa Great Lakes in mind for your post construction cleanup needs.  We will work with you to make sure the job is done right the first time and take the added stress off your plate so you can focus on what's important, the move and enjoying your new home or business.  

SERVPRO of Spencer & Iowa Great Lakes


We Got You Covered

1/14/2021 (Permalink)

SERVPRO employees getting ready to perform biohazard cleaning. When it comes to commercial and residential cleaning services SERVPRO is a leader in the industry.

First impressions are so important because they last well beyond that moment. It could mean the difference between a good and bad start. Once a first impression is made, if it’s less than great, it can take a long time to change it. As a business owner it’s essential that you know how to create a great first impression. 

We understand that you may be short on time and looking to ease your workload. A clean restaurant creates an inviting atmosphere, reduces  the risk of cross-contamination, and provides safer working conditions for your employees. SERVPRO of Spencer & Iowas Great Lakes will work with your schedule and your individual cleaning needs. We have the right equipment to thoroughly sanitize and degrease high-volume kitchens, as well as keeping all areas of your restaurant looking its best! Whether it’s removing an unpleasant odor, deep cleaning flooring or carpet, degreasing surfaces, or sanitizing high traffic areas, we got you covered! 

With the rise of COVID-19 in our area tensions are high, and now more than ever it’s important to disinfect surfaces to help prevent the spread. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond normal janitorial or carpet cleaning. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of your restaurant. Our team of professionals are trained and experienced in biohazard decontamination.We use EPA-approved products that are NFS certified for direct food contact surface use. Reassure your customers and employees that you are taking the steps needed to keep your business at the highest level of clean. When our logo is on your door, your commitment to clean is clear. 

What sets up apart from other “cleaners”? Our team of professionals use some of the best cleaning products which are exclusive to the SERVPRO brand. Our professional-grade products are formulated to be environmentally friendly, and more importantly safe and effective to use in your business. SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. 

No job is too small or big for our team of experienced professionals. During this unprecedented time we want to remind customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. For more information call 712-262-4379

A Desiccant - When a Dehumidifier Just Won't Cut It

12/8/2020 (Permalink)

Our desiccant running on the back of a commercial property after a major water loss.  24 Hours a Day | 7 Days a Week | 365 Days a Year SERVPRO of Spencer & Iowa Great Lakes 712-262-4379

Drying a large commercial space may require special equipment. SERVPRO has the right equipment no matter what size of job.  

When your commercial business suffers a major water loss with a particularly large affected area, a desiccant may be the best course of drying action.  SERVPRO of Spencer & Iowa Great Lakes is proud to have a trailer mounted desiccant unit on hand for potential large loss situations.  Desiccants operate differently then dehumidifiers and operate to a lower temperature as well. 

The first step in any mitigation process is to extract the standing water. After the extraction process is completed, the next step is to dry the structure.  If the affected area covers multiple floors or a particularly large area, the desiccant may be the best option to facilitate the drying process.  A desiccant will run plastic tubing/ducting throughout the structure to help bring in the saturated air, the moisture can then be exhausted outside. Our desiccant has the ability to dry up to 40,000 sqft and remove up to 400-500 gallons of water per day.  This helps reduce the amount of time spent drying the structure and allowing your business to get back "Like it never even happened." 

SERVPRO of Spencer & Iowa Great Lakes

Here in your community.  Here to Help. 


Commitment to Keeping Your Business Clean

12/7/2020 (Permalink)

SERVPRO Technician spraying sanitation products with our equipment. SERVPRO of Spencer & Iowa Great Lakes Here to Help 712-262-4379

Each and every year SERVPRO of Spencer & Iowa Great Lakes has the privilege of working with some business partners.  While we don't enjoy seeing them go through disaster or difficult times, we are happy to be Here to Help. 

This past year has brought about many changes in the way we do business and what services we offer, from our usual carpet cleaning services to offering sanitation services.  While the corona virus continues to wreak havoc on area businesses, SERVPRO has risen to the challenge to help keep your business safer.  

SERVPRO offers sanitation services which are targeted at reducing the number of pathogens present.  Our team of technicians are trained to adhere to CDC guidelines in bio-remediation and use products that are EPA approved.  Our products have been proven to effective against: E-coli, Salmonella, MRSA, RSV, Influenza - A, and previous strains of Coronavirus.  

SERVPRO of Spencer & Iowa Great Lakes offers both cautionary cleaning and reactive cleaning.  So whether you find yourself having an infected patron or employee, or simply want to take the extra step to keep everyone safe give SERVPRO a call at 712-262-4379.  

Commitment to Clean | Keeping Our Children Safe

12/2/2020 (Permalink)

Image of school hallways with Certified: SERVPRO Cleaned logo. Certified: SERVPRO Cleaned - It's a higher level of clean.


SERVPRO is being called on by numerous businesses to perform the necessary services to clean, disinfect and sanitize their properties. All our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. Let us help your school or facility become safer for students and staff with our Certified: SERVPRO Cleaned program.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

When the stakes are this high, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. 

The program is grounded with our unique 3 C’s:

  1. Consult: A tailored cleaning program to meet YOUR needs
  2. Clean: Proactive and COVID-19 emergency response cleaning program
  3. Certify: A commitment to clean for your employees and students

Interested in a free quote for our Certified: SERVPRO Cleaned program? Contact us today and make safety in your educational facility a priority. 

SERVPRO of Spencer & Iowa Great Lakes


Summer's Over - Time to Holiday Prep your Business

9/17/2020 (Permalink)

Certified: SERVPRO Cleaned image badge. Call us today to schedule a basic cleaning/sanitation of your business. Make sure you're prepped and ready for the holiday rush. 712-262-4379

With the busy summer travel season behind us, now is the time to start thinking about prepping for holiday shopping and travel.  With COVID-19 still at the front of everyone's minds, holiday shopping is sure to be impacted.  

Whether you operate a retail store front, restaurant, or hotel SERVPRO of Spencer & Iowa Great Lakes can help you and your customers stay safe.  

With fall traditionally being a slower time for many businesses before the rush of the holiday season, now is the perfect time to schedule a simple basic clean and sanitation of your business.  Our team of professionals will come into your business and clean/sanitize the high touch/high traffic areas to help reduce the potential spread of the virus.   

While our team is there, they can assist you with any additional cleaning needs such as carpet cleaning, window cleaning, or event just a deep cleaning of your facility.  

Call today to talk about your commercial cleaning needs. 712-262-4379

Post Construction Cleanup Specialists

8/20/2020 (Permalink)

Photo of a SERVPRO production van in front of a commercial building. Post construction cleanup is one of the many services offered at SERVPRO of Spencer & Iowa Great Lakes. Call for your custom quote. 712-262-4379

Did you know that SERVPRO of Spencer & Iowa Great Lakes offers post construction cleanup? Our team is well trained in cleaning up large commercial properties after major construction is completed.  

This past summer our production crew has been called upon to clean 3 major projects prior to the buildings being occupied.  Each offering an opportunity to learn different ways to clean certain materials.  

Two of the most in depth materials to clean are tile and windows.  With many windows having aluminum framing, they are very susceptible to scuff marks and scratches that can be difficult to come off.  With tile, the frustration in cleanup comes with excess grout that can be time consuming to clean up. 

We have trained our team to work efficiently while maintaining the high standards of cleanup that we expect.  Many times these jobs are so large that we bring in everyone on our team including our marketing and office staff to assist ensuring the project is done quickly and correctly. 

If you have a major construction project that you need cleaned up, call the experts at SERVPRO of Spencer & Iowa Great Lakes. 


Spring Cleaning Has New Meaning at SERVPRO

3/6/2020 (Permalink)

Pictured is the new hard surface cleaner consisting of the extractor/pump machine and the adjustable pressure cleaning wand. Pictured is the new hard surface cleaner consisting of the extractor/pump machine and the adjustable pressure cleaning wand.

SERVPRO of Spencer & Iowa Great Lakes' owner, Ryan Brooks, prides himself in having the most up to date equipment and the right equipment on hand to help you when disaster strikes and when it doesn't! 

Recently Brooks' crew has been dealt some abnormal circumstances for jobs.  In the past 6 months the crew has cleaned the inside of vehicles after accidents requiring black lights and cleaning chemicals to ensure we have properly cleaned and sanitized the interior prior to returning the vehicle to its owner.  The crew has also cleaned the interior of multiple 5th wheel campers, travel trailers, and motor homes due to a fire in the storage facility these units were being held in for the off season.  They required carpet cleaning, top to bottom cleaning to ensure soot was removed, and ozoning to remove any lingering odors.  There are so many other examples to be heard another time.  

In addition to those unique jobs requiring their own set of skills and equipment, Brooks has also recently invested in new equipment that will help make spring cleaning easier this year.  He has purchased 4 large air scrubbers to help remove and purify the air when doing demolition or even working in mold remediation.  He purchased many new heaters in the event a furnace goes out during a cold stretch to ensure we can work through the cold in comfort.  The other piece of equipment he purchased was a high pressure hardwood floor cleaner that is designed to clean anything from tiles and laminates to concrete floors. 

So whether you are just needing some help with simple spring cleanup or even some heavy duty equipment to get those lingering stains off your garage or shop floor.  SERVPRO of Spencer & Iowa Great Lakes has you covered.  

Call today for more information. 


Come See Why Commercial Cleaning is our Specialty!

12/16/2019 (Permalink)

This northwest Iowa restaurant was in desperate need of carpets cleaned, here is a before and after photo. This northwest Iowa restaurant was in desperate need of carpets cleaned, here is a before and after photo.

As a business owner, you understand the importance of maintaining a clean and odor free office space, and how the appearance of your business reflects on your reputation. As everyday wear and tear gradually soils your office space, it can often be a challenge for your regular cleaner or janitorial staff to tackle the grime. Whether you have an odor problem, soiled carpet, or simply need general cleaning services, SERVPRO of Spencer & Iowa Great Lakes is the leading restoration company in northwest Iowa.  

SERVPRO offers full service capabilities that deliver a deeper clean than your average cleaning company. With 24/7 service, we will respond quickly to assess the amount of soil and determine the best cleaning options.  In 2019 alone, our team helped well over 50 area businesses in northwest Iowa with situations ranging from mold remediation, fire restoration, carpet cleaning, deodorization, and biohazard cleanup.  

Here are the various commercial cleaning services we offer:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

If your local business is in need of cleaning services, call SERVPRO of Spencer & Iowa Great Lakes today at 712-262-4379. We will make it “Like it never even happened.”

Commercial water damage in Northwest Iowa

12/9/2019 (Permalink)

Drying equipment ducted to help dry this commercial ceiling. This commercial property suffered a major water loss and our team set up temporary ducts to help promote the drying process and prevent more damage.

All commercial buildings are unique in structure, design, and even materials used when constructing the building. One thing remains constant however, the potential for experiencing a water loss at some point.  Even small problems such as minor roof or pipe leaks can lead to major issues including mold growth. With prolonged damage like that the value of your commercial property can quick diminish.  Keep these things in mind when it comes to your commercial property...

  • Mold can grow quickly after water damage

After water has affected a particular area, mold can grow in as little as 24 – 48 hours. All excess water and humid conditions should be dried out right away to prevent the risk of mold growth.

  • Problems are not fixed if the water has dried out

Some property owners believe that once the water appears to have dried up that they are in the clear, that couldn't be farther from the truth.  While water evaporates in the area, moisture will accumulate in the walls, ceiling, and even the floor below, promoting mold growth. If this happens, it’s important to call in a mold prevention specialist to conduct a deep inspection to make sure that mold hasn’t already infected your property or spread to other areas.

  • Different building materials require different cleaning methods

The same restoration process cannot be used for all building materials. Hard surfaces like concrete can be salvaged but porous materials like cellulose insulation and flooring materials will need to be removed and replaced. 

  • Water extraction is the best step to restoring water damage

Excess water can lead to costly repairs in damaged material if not extracted immediately. Experienced water damage restoration professionals know exactly how to remove excess water in emergency situations like flooding or burst pipes. Hiring these specialists will also ensure that all hidden water damage and moisture from behind the walls and underneath the floors is also removed properly to prevent the risk of mold growth.

  • Time is everything

As soon as you find water damage on your property, taking the necessary steps right away can make a big difference in financial costs. Simply knowing the basic first steps during an emergency can prevent the damage from spreading further.

  • Contact your insurance company right away if you find water damage

It’s imperative to call your insurance company immediately after finding water damage. The insurance company can also guide you through the first steps to prevent the damage from spreading.

  • A separate flood insurance policy may also be necessary

Insurance companies may offer flood insurance in addition to your policy. This may be necessary especially if you live in a flood zone. In any case, contact your insurance provider to see if this is necessary for you and whether you need additional coverage.

  • Insurance policies may not cover all types of water damage

While some situations are covered by insurance policies, others are excluded for various reasons. For example, flood damage and mold growth are usually not a covered loss unless you have flood insurance on your policy, even then there may be some exclusions.  It is best to speak with your agent in advance to understand what your policy can and cannot do in the event of a loss.  

  • There are different types of water contamination

Most insurance professionals see water damage as different types of contamination: white water, grey water, and black water. The processes associated with cleaning up each type of damage will be different. Most business owners hope to see white water as the restoration process becomes much more cut and dry while black water means there will be a number of materials that must be disposed of due to contact with water that may contain contaminants such as pesticides, pathogens, and other toxigenics. 

  • Even small leaks can lead to big problems

If not checked frequently, minor plumbing leaks or appliance malfunctions can lead to big water damage problems. If the plumbing is not frequently maintained, your insurance company may not cover the cost of everyday wear and tear.

  • Roof leaks are a common source of water damage in commercial buildings

Even small leaks in a commercial roof can lead to major problems for the business. Even if it was just installed, a bad storm can still penetrate through the materials and spread damage. This is especially common with areas experiencing strong winds, freezing temperatures, and hail damage.

  • Building maintenance can prevent water damage disasters

It’s important to check or have the building checked on a frequent basis. These water damage preventative tasks should include gutter, roof, and plumbing inspections. You may also want to have a professional inspect the building once or twice each year to ensure everything is in proper condition.

Call SERVPRO of Spencer & Iowa Great Lakes for your Commercial Restoration Needs! 


Commercial Water Loss: Another Step in Minimizing Your Risk of Loss

12/6/2019 (Permalink)

Paint separating and running down a wall after a significant water loss. This commercial facility had a significant water loss in early 2019. Here you see paint running due to water saturating the wall so significantly.

This year commercial water losses have been a huge issue.  SERVPRO of Spencer & Iowa Great Lakes assisted numerous businesses with a variety of water related losses summed up in the following categories...

5 Common Causes of Commercial Water Damage

  • Broken or damaged pipes.
  • Window or roof leaks.
  • Sewage backup.
  • Sprinkler malfunctions.
  • Storms and flooding.

Understanding your property layout can help reduce the potential for loss as well as minimize the loss itself when/if it occurs. Here are a few tips to help a business owner prevent water.

How to Prevent Commercial Water Damage

  • Know your property. Be aware of potential problems in your building. Has it experienced water damage before? What caused it?
  • Regularly inspect plumbing. Consider having a professional conduct regular maintenance on the plumbing system in your property.
  • Have an emergency plan. Have a plan laid out for each possibly disaster scenario that includes the location of water shut-offs.
  • Stay on top of repairs and upgrades. When things are outdated or break that could potentially cause a water problem, fix or replace them right away.
  • Keep your gutters clean. Make sure there are no blockages preventing water from properly draining away from the building.

SERVPRO of Spencer & Iowa Great Lakes is also here to help.  Take advantage of our free Emergency Ready Profile and we will help compile the necessary information in the event of any disaster.  

If disaster strikes, call the team that's faster to any disaster! 


Sprinkler Systems - Common Culprit of Water Damage

10/7/2019 (Permalink)

How Sprinkler Heads Work Call SERVPRO of Spencer & Iowa Great Lakes if you have issues with your sprinkler systems. 712-262-4379

Sprinkler systems are commonly installed in commercial and industrial buildings. They save employees lives and the building structure when a fire occurs. However, they do cause water damage when putting out the fire or with system malfunction. 

SERVPRO of Spencer & Iowa Great Lakes is here to help.  Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke.  They are actually activated by heat. Common failures occur with sprinkler heads when the line freezes from cold or the head gets hit or pulled on. 

Our team is here to help when you need it most. Whether you take advantage of our Emergency Ready Profile program or not, take the time to locate your sprinkler system shut off valves and have the appropriate contact information for the service provider. 

If you find yourself with water damage due to a malfunctioning sprinkler head or fire cleanup call SERVPRO of Spencer & Iowa Great Lakes at 712-262-4379.

Save the life of your carpet, have them professionally cleaned!

8/20/2019 (Permalink)

Look at the difference a good carpet cleaning can make! Call today to schedule your appointment...712-262-4379

Through my travels I get the opportunity to speak with hotel and restaurant owners on a regular basis.  The response when I bring up the potential for us coming in to clean carpets is usually the same, we have our own equipment.  

While I think it is absolutely fantastic to keep up on general carpet cleaning I have found that a majority of those that own their own equipment have something similar to what any one of us can rent from your local carpet or hardware store.  Those machines will work, however, they have their downfalls.  Most of those machines will leave chemical residue behind in addition to not removing all of the dirt and grime.  

As I speak with these business managers and owners I remind them that they should have a good professional cleaning at least once per year to prolong the life of the carpets.  As it may seem like an additional expense, it helps with customer experience and satisfaction resulting in more potential revenue in the long run. 

Call today to schedule your carpet cleaning in either your home or business.  712-262-4379

It's not really clean unless it's SERVPRO clean!  

Restoring Your Commercial Property After A Water

3/6/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Spencer & Iowa Great Lakes

SERVPRO of Spencer & Iowa Great Lakes specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why are we faster to any disaster?

2/4/2019 (Permalink)

Our large loss desiccant helps facilitate the drying process, minimizing the length of drying time.

This past weeks cold snap really tested our metal if you will.  Much like most of the summer with multiple water calls due to sewer backups, storm water, sump failures the cold weather caused multiple issues with frozen/burst pipes. 

In a matter of four days last week our team responded to twelve plus calls for burst water lines.  Of those calls, four were major commercial water losses that required many of our team members to complete.  So how do we do it?  

There are numerous reasons to call SERVPRO of Spencer & Iowa Great Lakes for your water damage restoration needs...  

1) The Right Crew - Many of our crew members have extensive training in water restoration which helps make the overall process run much smoother and efficiently.  We train on water extraction, equipment placement, and the fastest drying procedures.  All of this helps to not only make our time on site shorter but also faster drying time for your home or business.  

2) The Right Equipment - Lathe & Ryan believe in investing in the right equipment to help dry any project large or small.  From our extraction equipment to our large loss desiccant, SERVPRO of Spencer & Iowa Great Lakes has the right equipment to extract and dry your water damaged home or business.  

3) The Right Mindset - Our team fully understands the frustration that comes along with having water damage and it is our goal to minimize the interruption to your lives.  We have an on-call team that will respond to your water loss 24 hours a day 7 days a week.  No matter what time of day or night our team will spring into action.  Of those 4 major water claims in the past week our team was on site within hours of the initial time of loss starting the restoration process and spent long hours ensuring the job was done right the first time.  

As an added benefit, SERVPRO of Spencer & Iowa Great Lakes also offers you reconstruction services and carpet cleaning options.  Our construction crew has over 75 years of combined experience and takes pride in the work they do in your home or business. 

Call the team that truly is faster to any disaster...

SERVPRO of Spencer & Iowa Great Lakes


What are your ducts hiding?

1/2/2019 (Permalink)

Dirty ductwork can cause significant odor and health concerns, call SERVPRO today to schedule your duct cleaning. 712-262-4379

The ventilation system within your home or business is often one of the leading causes of poor air quality.  For most of us we appreciate the fact that our HVAC systems are working properly but give little to no thought throughout the course of the year(s) as to how our ductwork is impacting us, as long as we are comfortable we are happy.  However, dirty ductwork can have a direct impact on ones health given that it can circulate odors and contaminants such as mold and dust pollen throughout your home or business.  

SERVPRO of Spencer & Iowa Great Lakes team of professionals will come in to inspect your ductwork and HVAC system and make recommendations on the best course of action toward any air quality concerns.  

In some cases, cleanup of the HVAC and ductwork is necessary in the restoration process after a fire, smoke, or mold growth issue arises.  The last thing you want to do when mold is suspected is spread the spores throughout your home or business.  

There are many advantages of cleaning your HVAC and ductwork such as:

  • Restoring peak performance which will save you money over time in heating and cooling costs
  • Reduces potential for mold growth
  • Remediate bacteria, fungi, and mold growth
  • Eliminates offensive odors 

Call SERVPRO of Spencer & Iowa Great Lakes to have your ducts and HVAC system cleaned and running at its best, you and your health will appreciate it!  


The Right Equipment for the Job

12/6/2018 (Permalink)

The Arid Dry 5000 Large Loss Electric Desiccant

Water loss can happen to anyone at any time.  From issues in your home or even your business, SERVPRO of Spencer & Iowa Great Lakes has you covered.  Investing in the right equipment is key to making your water damage look "Like it never even happened" which is why we have invested in the next level of drying equipment.  

With a new way of drying and reducing humidity for the perfect climate control in water disasters, SERVPRO® of Spencer and Iowa Great Lakes offers the Arid Dry 5000 Large Loss Electric Desiccant. Meeting the demands of larger residential and commercial water restoration jobs with a large-capacity mobile dehumidifier from ARID-Dry™, SERVPRO® of Spencer and Iowa Great Lakes professionals can work more efficiently and with faster time-response. One of the only restoration companies in Northwest Iowa to offer service with this type of equipment.  

How it works: The most moisture laden air in “process“ air stream is drawn through desiccant rotor with moisture collecting on Silica gel material embedded in rotor. Dry processed air is re-leased into required area. Rotor brings soaked desiccant into “reactivation” air stream where it is heated. As desiccant dries, it releases its moisture into reactivation air stream as water vapor which is ducted into the outside atmosphere. 

Bottom line: It is perhaps the most effective method available of controlling humidity and/or removing moisture from structural materials, hardwood flooring, and providing structural preparation prior to applying coatings.

When disaster strikes call the team with the right equipment at SERVPRO of Spencer & Iowa Great Lakes. 


Is Your Business Ready for the Holiday Rush?

10/9/2018 (Permalink)

Local restaurant has carpets cleaned just in time for the busy season.

The holidays are right around the corner and with that means the influx of holiday shoppers and people in town, is your business looking as good as it could be?

Our team of specialists can make sure you are looking your best during the holiday season from a deep clean to simply cleaning your carpets, every little bit makes a difference when attracting and retaining customers.  

As you can see from the photo above, our team takes pride in their work and strives to ensure your business looks its best when it counts.  The holiday season is the perfect time to make a lasting impression on your customers and to create that relationship from a one time shopper to a long term customer and brand ambassador.  

When it comes to capturing that repeat customer and attracting more shoppers through your door, leave the look of your business in the hands of the professionals.  Call SERVPRO of Spencer & Iowa Great Lakes to make your business shine.  


Closing Up Your Cabin Couldn't Be Any Easier!

9/24/2018 (Permalink)

No job too close to too far away for our team. Our equipment can handle any job big or small, far or near. Call us today for your cleaning needs.

SERVPRO of Spencer & Iowa Great Lakes has had a busy summer up at the Iowa Great Lakes.  Many homes suffered water damage due to the unseasonably high amounts of precipitation that swept the area leaving the lakes and waterways finding ways into residents homes.  

SERVPRO of Spencer & Iowa Great Lakes would like to remind everyone that we are here for your needs whether that be to clean up after a disaster or simply button up your home or cottage for the winter.  Our team is ready to go and will treat your home with as much care and regard as you do.  

Contact us for a quote on buttoning up your cottage, or plan ahead for cleaning prior to your arrival next spring.  Our team of highly trained professional cleaners can help clean your home or cottage from top to bottom making it feel like the messes from the summer never even happened.  

Call today...712.262.4379!

Our goal is to make you cherish the memories but forget the mess "Like it never even happened."

SERVPRO of Spencer & Iowa Great Lakes has had a busy summer up at the Iowa Great Lakes.  Many homes suffered water damage due to the unseasonably high amounts of precipitation that swept the area leaving the lakes and waterways finding ways into residents homes.  

SERVPRO of Spencer & Iowa Great Lakes would like to remind everyone that we are here for your needs whether that be to clean up after a disaster or simply button up your home or cottage for the winter.  Our team is ready to go and will treat your home with as much care and regard as you do.  

Contact us for a quote on buttoning up your cottage, or plan ahead for cleaning prior to your arrival next spring.  Our team of highly trained professional cleaners can help clean your home or cottage from top to bottom making it feel like the messes from the summer never even happened.  

Call today...712.262.4379!

Our goal is to make you cherish the memories but forget the mess "Like it never even happened."

Moisture Management in the Ice Rink

3/5/2018 (Permalink)

Dehumidifiers with desiccant technology clearly win against the humidity in ice-skating rinks. No job is too big!

As the local hockey season winds down, it is time for ice skating facilities to being thinking about defrosting the rink. High temperatures and humidity during this process can wreak havoc with condensation and mildew. Condensation can drip from the ceiling. Misting can lead to mold on parts of the building as well as creating rust on pipes or metal girders. This process can be seen when the paint chips begin to fall off, then the decay and corrosion set in. The subsequent costs for the operator can quickly go sky high.

The only way to combat these issues is to provide the proper amount of dehumidification and make-up air. The trick is trying to introduce the proper quantity of outdoor air and still maintain humidity control and the rink thaws.

Taking Control

To tackle these problems, we recommend the rink operator call SERVPRO of Spencer & Iowa Great Lakes. We have a large-capacity mobile dehumidifier by ARID-DRY™. This system is a way to introduce make-up air and dehumidify the arena while simultaneously reducing the facility’s energy consumption. This unit can remove up to 392 gallons of water per day as the cycle repeats on a continuous basis, providing a constant drying process. Moisture collecting on Silica gel material embeds in a rotor and releases the moisture outside to the atmosphere.

Small or large ice-skating rink? Contact us for consultation!

Dehumidifiers with desiccant technology clearly win against the humidity in ice-skating rinks. No job is too big!

Large Loss Electric Desiccant Dries 50,000 SQFT

2/10/2018 (Permalink)

Our large-loss desiccant can remove up to 392 gallons of water per day.

Now meeting the demands of larger residential and commercial water restoration jobs with a large-capacity mobile dehumidifier from ARID-Dry™5000 Large Loss Electric Desiccant, SERVPRO® of Spencer and Iowa Great Lakes professionals can work more efficiently and with faster time-response.

No Job is too big! Dries up to 50,000 square feet!

How it works:

  • Moisture collecting on Silica gel material embedded in rotor.
  • Dry processed air is released into required area.
  • Rotor brings soaked desiccant into “reactivation” air stream where it is heated.
  • As desiccant dries, it releases its moisture into reactivation air stream as water vapor which is ducted outside to atmosphere.
  • Cycle repeats on a continuous basis, providing a constant drying process.
  • It can remove up to 392 gallons of water per day.

The Advantages
The advantages of using large capacity mobile dehumidifiers with your projects are many. You can get more consistent drying cycles, faster and more consistent drying times. It’s also the most effective system on the market, outperforming refrigeration and convection-style heat-drying methods.

ARID-Dry skid and trailer mounted units are the leading solutions available for quickly and efficiently removing ambient water vapor from air. Useful in surface preparation, painting and coating and industrial condensation prevention, ARID-Dry is the best-in-class dryer available.

Water Damage and Restoration

When building materials come in contact with water due to piping failures, flooding or storms, losses can be contained by quickly drying out the structure. Desiccant dehumidifiers are used to quickly provide a low-dewpoint air stream to facilitate restoration of the structure. The low dew point acts as a sponge to pull moisture from building materials.

Mold and Fungus Prevention

Mold and fungus are normally dormant. When a building or structure is exposed to high humidity levels or liquid water due to flooding or leaks, the mold will proliferate rapidly. Drying out a structure completely and quickly is important to reduce the possibility of mold contamination. Desiccant dehumidifiers are the most cost- effective way to provide the deep drying needed to extract water from the building and interior components.

New Construction Dehumidification

Many materials used in new construction contain large quantities of water. Concrete and other construction materials evaporate water as they cure. If the material is covered before all the water has evaporated, hidden mold can form, causing odors and potential mold contamination. Modern construction technicians are now using desiccant dehumidification to reduce the possibility of mold contamination, and, in many cases, speed the drying process. This can result in faster construction schedules.

“Resolve to be Ready” in 2018

12/21/2017 (Permalink)

“Resolve to be Ready” in 2018

Local cleanup and restoration specialist shares no-cost emergency planning tools that enable fast and effective disaster response and recovery

With the New Year upon us, now is the perfect time to think about making some resolutions, according to Vanessa Moore, Marketing Manager of SERVPRO® of Spencer & Iowa Great Lakes. While resolutions typically involve committing to personal changes and reaching goals, Moore says the single most important resolution both business and homeowners can make for 2018 is to “Resolve to be Ready.”

“Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely property owners can put the pieces of their lives back together,” says Moore. “Emergency readiness plans are the foundation for effective and timely emergency response.”

Moore encourages all property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA) (, as well as SERVPRO’s Emergency READY Profile and READY Plan Mobile App (

For homeowners:

FEMA resources include guidelines for a creating a Family Emergency Plan and Emergency Supply List, with additional tips for pet owners, seniors, people with disabilities, and even commuters.

SERVPRO offers their free SERVPRO READY Plan app, which stores critical contact and property information electronically in advance, where it can be accessed with a mobile device in seconds if disaster strikes.

For business owners:

FEMA offers materials on topics ranging from creating a Business Continuity Plan to an Insurance Discussion Coverage Form in addition to guidelines for creating an Emergency Response Plan.

For businesses, SERVPRO offers a no-cost facility assessment and assistance in creating a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

“The time to gather and store information like emergency contact numbers; insurance contacts; and the location of fuse boxes, fire suppression system controls, and such is before an emergency strikes, not during an emergency,” says Moore. “Having this information at your fingertips can help emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.”

SERVPRO of Spencer & Iowa Great Lakes specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Spencer & Iowa Great Lakes, please contact Vanessa Moore at (712) 262-4379 or For more information on the SERVPRO mobile app and the SERVPRO Emergency READY Program, please visit