What our Customers say...

Water Damage Testimonials

We called them when we had a pipe burst in our basement. They were very quick in responding. They had a very professional team come and take care of everything! We were so pleased with the entire process! They made a bad situation better!

Can't say enough good about your company.  Really was impressed.  They did a wonderful job getting our basement back to what it was.  Most of all "no odor".  So a big thank you for taking care of us.  

SERVPRO has been so helpful during my times of need for water clean up very nice and knowledgeable people keep up the great work.

We had a water pipe burst, leaving us with a flooded basement. They came out and quickly got to work! When finished, our basement was clean and dry!

Your team was FANTASTIC!!! They were so easy to work with and cleaned up the mess as quickly and efficiently as possible. We finally feel like we are back to functioning somewhat "normal"...or I should say that I am since my desk was the main one affected by the fiasco. 

Thanks again. We would recommend you all anytime!!

Sandra A Moeller, Branch Manager | Aventure Staffing

We can not express how professional, quick to respond, and dedicated to "stay on schedule" SERVPRO of Spencer and Iowa Great Lakes were. Our hotel was ready to close for the season and wrap up a wonderful year, unfortunately, we experienced a main water break in our lower laundry area and our Executive Suite. It was devastating, had it not been for SERVPRO and their excellent team, we would not have had such a bad situation, turn into a positive experience. They worked diligently to get our establishment back into tip top shape. They met all our deadlines and went above and beyond to make sure we were ready for business, prior to our opening season. We can not thank SERVPRO enough for all of their hard work! 

5 Star Rating From Our Team  - Kristi Leigh, Okoboji Commons Hotel

SERVPRO of Spencer and Iowa Great Lakes was there for our family immediately once we knew we had a problem. Our sewer backed up in our basement and it wasn’t noticed before it entered 5 rooms in our finished basement. We made a phone call to SERVPRO and they were able to come within hours of me calling!  They were able to get all the contaminated carpet out right away.  The smell was unbearable and once the carpet was removed the smell decreased tremendously.  I stress this because I suffer from chronic migraine.  Having a health issue where smells affect me tremendously, I cannot thank them enough for making the clean up process quick and easy on our family.  My husband and I have 2 kids, 3 dogs, and 2 cats and SERVPRO was able to adapt to our surroundings.  SERVPRO made sure our home was disinfected and ready before our rebuilding process began.  They took all my phone calls and responded to any question I had immediately.  Thank you for making this process easy.