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Fire & Water - Cleanup & Restoration

Water Damage Restoration Process

12/23/2021 (Permalink)

Water damage in an insurance office.  SERVPRO is a trusted leader in the Water Restoration Industry 712-262-4379

One of the most devastating things you can experience as a homeowner is severe water damage or flooding in your home. Whether it be from leaking appliances, broken pipes, or more serious issues like sewer backups, flooded basements, or water damage after a fire, they can all cause major issues. When dealing with water damage you have no time to waste as mold can start developing in as little as 24 hours. Water damage may also lead to safety hazards and structural problems that you may not notice until it's too late. 

Identify the Source of Damage 

If your home has suffered from water damage your first priority should be locating the source of the leak and cutting off the water supply. If you are not able to locate the source of the leak, contact a licensed professional to investigate the situation. 

Contact Your Insurance 

Once you have identified the source of water damage contact your insurance company, or the party responsible for building, maintaining or renovating your property. Depending on your insurance plan, you may be eligible for reimbursement for the repairs and remediation. 

Call an Expert 

The remediation process is critical to resolving water damage. Always use a professional restoration company.  Keep receipts of damage repair, furniture, valuables, and appliances that have been damaged by the leak. You may be able to claim reimbursement for these damages down the line. 

Water Damage Restoration Process 

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Avoid the uncertainty of trying to repair water damage alone. Our team of professionals will get your home or business back to preloss condition, and eliminate the health and safety risks associated with do-it-yourself water damage restoration. We have the expertise and equipment to do the job quickly and efficiently. 

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