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For Immediate Service in Spencer, Iowa Call SERVPRO

10/19/2017 (Permalink)

General For Immediate Service in Spencer, Iowa Call SERVPRO SERVPRO of Spencer and Iowa Great Lakes provides immediate service day or night!

SERVPRO of Spencer and Iowa Great Lakes provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in northwest Iowa. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7
712-262-4379

Residential Services

Whether your northwest Iowa home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

Smoke and Soot Cleanup

10/19/2017 (Permalink)

Fire Damage Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Northwest Iowa Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Spencer and Iowa Great Lakes will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 712-262-4379

Bring Your Family Heirlooms Back to Life

10/18/2017 (Permalink)

Fire Damage Bring Your Family Heirlooms Back to Life Carol worked with one of our ultrasonic cleaning tanks to remove extreme smoke damage from these family heirlooms.

Our Ultrasonic Machine is located in our Spencer office. This machine is used to clean many different items including items damaged by mold or soot. We can clean some electronics, jewelry, guns, family heirlooms, light fixtures, porcelain dolls, etc.


The benefits of Ultrasonic cleaning are:

  • Offers a deep and even clean
  • Very delicate cleaning for those delicate items
  • High speed and energy efficient cleaning
  • Minimal chemicals

Ultrasonic works with high-frequency ultrasonic vibrations, along with the special cleaning solutions, to create the effect of millions of tiny bubbles which breakdown contaminants off the target surface without the need for scrubbing.

If you have an item that you would like to have deep cleaned with our ultrasonic machine just let us know.

Even if you don't have fire and water damage at your home and you just need an item deep cleaned, feel free to bring it in and we will be happy to clean the item quickly and thoroughly for you.

My Carpet Cleaning Appointment Was Rescheduled...

10/17/2017 (Permalink)

General My Carpet Cleaning Appointment Was Rescheduled... Drying and Dehumidification

You would be surprised how many times people in northwest Iowa categorize us as “the carpet cleaners.”  While we pride ourselves on the hard work our crews put into cleaning carpets daily in the Iowa Great Lakes area, the cornerstone of our business is fire and water restoration.

At our headquarters in Spencer we receive calls 24-hours a day from homeowners and property managers with water-loss and fire damage. This week alone, we had over 4 water damage calls, everything from a burst water heater to a sump pump failure.

Our highly-skilled professionals receive these calls and are sent out immediately to access the damage and begin the recovery process. Sometimes that means a carpet-cleaning appointment may get moved so that we can try to save a home from extensive water loss. Our water damage restoration and applied structural drying technicians use advanced equipment to help detect hidden moisture, extract standing water quickly, and thoroughly clean and dry the home and belongings. Some homes require that our reconstruction team replace drywall, install new carpet or complete major repairs, such as the reconstruction of various areas or rooms in a home or business.

Our goal at SERVPRO of Spencer and the Iowa Great Lakes is to make it “Like it never even happened.” We pride ourselves by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.

When you next think of SERVPRO, remember, no disaster is too big, no cleaning job too small. We are here for you 24 hours a day, 7 days a week—including all holidays.

Spencer and Iowa Great Lakes 24-Hour Emergency Water Damage Service

10/12/2017 (Permalink)

Water Damage Spencer and Iowa Great Lakes 24-Hour Emergency Water Damage Service SERVPRO of Spencer and Iowa Great Lakes provides 24 hour fire and water damage restoration service in northwest Iowa.

SERVPRO of Spencer and Iowa Great Lakes is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 712-262-4379

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Spencer and Iowa Great Lakes has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Spencer and Iowa Great Lakes

SERVPRO of Spencer and Iowa Great Lakes specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

5 Things to Do If You Find Water in Your Home.

10/12/2017 (Permalink)

Water Damage 5 Things to Do If You Find Water in Your Home. Water damage can happen at anytime.

This week we have been inundated with calls from desperate homeowners with water losses.

With the amount of rain we received recently in northwest Iowa, we thought it was a good time to go over what you should do if water enters your home.

Water damage can cause all sorts of a headache for homeowners, both immediately after the damage occurs and in the long run. From floods to leaky faucets, water damage is a serious pain and can cause significant health and safety issues.

Follow these 5 steps to keep water damage from getting worse.  

  • Take Pictures. Before you remove any water or make any repairs, fully document the damage for your insurer by taking photos or video.
  • Protect Your Health. Even if the water in your home is clear, it could be contaminated by sewage or household chemicals. Even chemicals on walls or in insulation can contaminate water. Make sure to wear wader ad rubber gloves if you opt to remove any water-damaged possessions to avoid contaminants.
  • Call Your Insurance Company. You should notify your insurer soon as possible after water enters your home. Advise your insurance representative of the state of your home and any repairs you intend to do immediately. Be sure to follow the insurance company’s direction about whether or not to wait for an adjuster to inspect the property before making repairs.
  • Remove the Water. Once your insurer approved, remove the water, use a sump pump or wet vac, open doors and windows to allow fresh air to circulate.
  • Mitigate Mold Damage. We recommend you call our experts at SERVPRO of Spencer and Iowa Great Lakes. Mold can develop in as little as 24 hours. Our crews will remove carpeting, padding, bedding and help you determine what is salvageable and what is not. Our team will also control mold growth by cleaning with special mildewcides. 

Need Emergency Service? Call Us 24/7 – (712) 262-4379

Learn more about our Water Damage Repair and Restoration services. 

Restoring Your Commercial Property After A Water Damage Event

10/11/2017 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event There's never a convenient time for fire or water damage to strike your business. When an emergency situation arises in your business, give us a call.

According to Iowa Environmental Mesonet, Spencer, Iowa has received 3.25 inches of rain since the first of October.

SERVPRO of Spencer and Iowa Great Lakes has had an influx of calls regarding water damage and we wanted to take a moment to talk about our commercial property restoration and the unique challenges they present.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Spencer and Iowa Great Lakes

SERVPRO of Spencer and Iowa Great Lakes specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Fire Safety Tips during Fire Prevention Week

10/9/2017 (Permalink)

Community Fire Safety Tips during Fire Prevention Week It is important to test your smoke alarms monthly.

We have compiled a list of fire safety tips to keep you and you family members from becoming one of these deadly statistics. 

  1. EVERY HOME SHOULD HAVE AT LEAST ONE WORKING SMOKE DETECTOR ON EACH LEVEL Smoke detectors are available for purchase at any hardware store and most retail stores. A smoke alarm is inexpensive protection for you and your family. Install a smoke alarm on every level of your home. A working smoke alarm can double your chances of survival in a fire Test it monthly, keep it free of dust and replace the battery at least once a year. Never remove the battery or disable the smoke detector. Smoke detector themselves should be replaced after ten years of service, or as recommended by the manufacturer.

  2. PREVENT ELECTRICAL FIRES Never overload circuits or extension cords. Do not place cords and wires under rugs, over nails or in high traffic areas. Immediately shut off and unplug appliances that sputter, spark or emit an unusual smell. Have them professionally repaired or replaced.

  3. USE APPLIANCES WISELY When using appliances follow the manufacturer's safety precautions. Overheating, unusual smells, shorts and sparks are all warning signs that appliances need to be shut off, then replaced or repaired. Unplug appliances when not in use. Use safety caps to cover all unused outlets, especially if there are small children in the home.

  4. PORTABLE HEATERS Portable heaters need their space. Keep anything combustible at least three feet away. Keep fire in the fireplace. Use fire screens and have your chimney cleaned annually. The creosote buildup can ignite a chimney fire that could easily spread. Never cleanout wood stoves or fireplaces unless you are absolutely certain the ashes are cool. Kerosene heaters should be used only where approved by authorities. Never use gasoline or camp-stove fuel. Refuel outside and only after the heater has cooled.

  5. PLAN YOUR ESCAPE In the event of a fire, remember - time is the biggest enemy and every second counts! Escape plans help you get out of your home quickly. In less than 30 seconds a small flame can get completely out of control and turn into a major fire. It only takes minutes for a house to fill with thick black smoke and become engulfed in flames. Practice an escape plan from every room in the house and know two ways out. Designate a meeting location away from the home, but not necessarily across the street. For example, meet under a specific tree or at the end of the driveway or a front sidewalk to make sure everyone has gotten out safely and no one will be hurt looking for someone who is already safe. Designate one person to go to a neighbor's home to phone the fire department. Caution everyone to stay low to the floor when escaping from fire and never to open doors that are hot. Never go back into a burning building for any reason. Teach children not to hide from firefighters. If someone is missing, tell the firefighters. They are equipped to perform rescues safely.

  6. NEVER LEAVE MATCHES OR LIGHTERS IN REACH OF CHILDREN Children under five are naturally curious about fire. Many play with matches and lighters. Tragically, children set over 18,900 house fires every year. Take the mystery out of fire play by teaching your children that fire is a tool, not a toy. 

  7. NEVER LEAVE CANDLES BURNING UNATTENDED Candles should be used under the supervision of an adult. A candle is an open flame, objects in close proximity could become involved in fire should the candle fall over. Although candles may give off a pleasant aroma, they are dangerous and should only be used while someone is occupying the room.

  8. SMOKING Smoking is not only hazardous to your health, it can have deadly results in the form of fire. Never lie down or smoke in bed. Always dispose of ashes in a safe manner, by waiting a day to dispose of them or by making certain that they are cool.

  9. FIRE EXTINGUISHERS A fire extinguisher when used properly can adequately extinguish small amounts of fire, keeping a small fire from becoming a large one.


Information obtained from U.S. Fire Administration and New Jersey Association of Realtors.

Refreshing Changes at SERVPRO of Spencer and Iowa Great Lakes

10/5/2017 (Permalink)

Community Refreshing Changes at SERVPRO of Spencer and Iowa Great Lakes The team from Boji Builders painted our official SERVPRO colors onto the walls.

The next time you stop in at SERVPRO of Spencer and Iowa Great Lakes, you may notice some changes in the office. This week we spent some time deep-cleaning, organizing and putting up a fresh coat of paint. With all hands on deck, we kept the phone lines open, completed off-site jobs, and got the office in order.

Before the team from Boji Builders began painting our new official SERVPRO colors onto the walls, Kevin, our Production Manager, made sure they were wiped down and prepped using our SERVPRO All Surface Green Clean. 

Then, former SERVPRO of Spencer owner, Doug Corcoran, helped get our carpets looking like new with one of our truck-mounted hot water extraction equipment machines. The extraction unit is designed to apply cleaning agents to attack soils and then the residues are flushed away using a hot water rinse that is removed with a “wet” vacuum machine (an extractor) all powered by our truck’s powerful engine. For those tough spots, Mike, our production technician spot-treated them with our specially formulated Carpet & Upholstery Green Clean. It’s PH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances and is truly a “one product does all.” The carpets were then left to dry overnight and were ready for our new office furniture the next day. 

Thanks to Tracy Small and Ryan Pratt at Spencer Office Supplies, new modular desks were moved in – complete with electronic lifts for standing/sitting options for our staff, plus office chairs that allow for personalized adjustments.

We hope that you make a detour sometime to come say hello and see the exciting changes our new owners Lathe Toft and Ryan Brooks are making.

Returning Home after Hurricane Harvey

9/28/2017 (Permalink)

Storm Damage Returning Home after Hurricane Harvey Our 5000 CFM Desiccant dehumidifier from Spencer, Iowa absorbs large amounts of moisture from this Houston office building.

While residents and business owners are busy trying to recover from the damage left by Hurricane Harvey SERVPRO® Franchise Professionals are also busy, helping to cleanup and restore properties across the Houston area.

Even before landfall, SERVPRO’s Disaster Recovery Teams were in position, ready to respond. The Disaster Recovery Team mobilizes crews from SERVPRO Franchises across the country, as needed, to support large storm events. These teams are equipped and “Ready for whatever happens.”

Activation of the SERVPRO® Disaster Recovery Team, combined with the local SERVPRO® resources, placed approximately 500 additional crews in the affected areas to help residents and business owners recover.

Locally, SERVPRO® of Spencer and Iowa Great Lakes spent three weeks in Houston, helping with the cleanup and recently returned home. The Spencer-based business owns a desiccant humidifier, currently the only SERVPRO owned in the state of Iowa, that they transported to Texas.

“The 5000 CFM Desiccant dehumidifier is our commercial dehumidifying machine that utilizes a solid material to absorb large amounts of moisture from the surrounding air and then displacing this moisture with heat,” shared co-owner Lathe Toft. “With that unit, plus our arsenal of commercial-grade dehumidifiers, we dried several residential homes, multiple banks, an office space and a strip mall with nine retail stores, plus an assisted living home during our time in Houston.”

SERVPRO® of Spencer and Iowa Great Lakes is one of the more than 240 franchises that deployed crews to assist in the cleanup efforts. The Spencer business took a team of 16 mitigation technicians.